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walkerc2
Joined: 09 Aug 2007
Posts: 5
Location: Phoenix
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 Posted: Thu Aug 09, 2007 6:49 pm Post subject: Problems sending to Sprint Phones |
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| We have not been able to send messages to Sprint phones since Monday 8/6/2007. It connects but does not send the message.
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Fri Aug 10, 2007 5:08 am Post subject: |
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Which protocol are you using? WHich ID format? Whast are the carrier settings?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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walkerc2
Joined: 09 Aug 2007
Posts: 5
Location: Phoenix
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| Posted: Thu Aug 16, 2007 11:17 am Post subject: |
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| This has been working for 2 years and just stopped on Monday the 6th. No changes were made to anything. All of the other carriers work fine it is just Sprint.
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walkerc2
Joined: 09 Aug 2007
Posts: 5
Location: Phoenix
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| Posted: Thu Aug 16, 2007 11:27 am Post subject: |
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| We are using SMTP as the protocol.
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Thu Aug 16, 2007 11:31 am Post subject: |
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By and large, Sprint has been moving more and more towards not accepting direct DNS connections to its SMTP host. Chances are, your ISP or DNS range is now on a list of ranges that Sprint no longer accepts direct connections from.
The only solution to the problem is to deliver the messages through a relay or an SMTP server.
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walkerc2
Joined: 09 Aug 2007
Posts: 5
Location: Phoenix
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| Posted: Fri Aug 17, 2007 9:45 am Post subject: |
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| How would you go about setting up notepager to use an SMTP gateway or a relay?
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Fri Aug 17, 2007 10:59 am Post subject: |
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The first thing you'll want to do is contact your ISP to find out this:
1) What is your SMTP Server?
2) Is it authenticated? If it is authenticated, unfortunately, NotePager Pro doesn't have the capability to pass SMTP authentication.
Once you have that information, open NotePager Pro.
1) Go to Carriers - Edit.
2) Highlight one of your SMTP based carriers and click on Edit.
3) Move the dot next to "deliver through local email server".
4) In the Relay Server field, type in the information you were given in step 1 of the previous set of steps.
5) Click on Apply, then close the Edit Carrier list.
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walkerc2
Joined: 09 Aug 2007
Posts: 5
Location: Phoenix
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| Posted: Mon Aug 20, 2007 12:15 pm Post subject: |
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| That worked great. Everything works now. Thank you
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