Cingular SNPP

[bfittes1]

One of my users switched his phone from Nextel to Cingular. SNPP to Nextel was working fine. Tried it with Cingular (using 10 digit number as with Nextel) and failed miserably. Able to connect to the SNPP server, but the messages fails. Log follows:

2/21/2007 5:54:48 PM Start connection to carrier: Cingular
2/21/2007 5:54:48 PM Connect using SNPP protocol
2/21/2007 5:54:49 PM Connected to Host
2/21/2007 5:54:49 PM SNPP Session Started
2/21/2007 5:54:49 PM ------------------------------------------------
2/21/2007 5:54:49 PM Working on message to: Willing, Brian from: FittesB
2/21/2007 5:54:49 PM Formatting message
2/21/2007 5:54:49 PM Message contained in single packet
2/21/2007 5:54:49 PM Sending message
2/21/2007 5:54:50 PM The carrier rejected the recipient's ID/PIN number
2/21/2007 5:54:50 PM Message not accepted
2/21/2007 5:54:50 PM Permanent failure. Message will not be retried
2/21/2007 5:54:50 PM FAILED To:Willing, Brian Frm:FittesB Msg:Test
2/21/2007 5:54:50 PM Disconnected from server

Spent an hour or so on the phone with Cingular tech support the other day and got nowhere. Text message from my Verizon phone to his Cingular works fine, but can't seem to get through SNPP. Any thoughts?

Barry

[Tech Support]

Cingular's SNPP host is not free for everyone to use like Nextel's SNPP host is. If he's not specifically a part of Cingular's Enterprise Paging system, his phone number will not be in the SNPP host's listings and you'll get the "Bad ID/PIN" error every time.

[bfittes1]

Makes sense. Will look into that. Thanks.

Any clues about Verizon cell phone and snpp? I have a Verizon phone, when I investigated SNPP a while back, the response I got was "we don't support it". But while researching the Cingular issue, I searched the Verizon web site again, and came up with the following:

iTXT
iTXT translates major messaging protocols (including SNPP, WCTP and TAP) into TXT Messages of up to 500 characters, delivers these messages simultaneously to one or more handsets and then provides a
confirmation when messages are delivered successfully.

Sent Verizon an email and they said to call them, haven't done that yet. Now I can't fine the email they sent me. Anyway, do you know how to set that up?

Barry

[Tech Support]

The Verizon SNPP host, from what I know and have researched, is only for their pagers. It isn't configured to handle SMS to their cel phones at all.