NotePage, Inc. Forum Index

Error 403 - Invalid User ID

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> NotePager Pro Support
View previous topic :: View next topic  
Author Message
Andrew
Guest





PostPosted: Thu Jan 22, 2004 2:14 pm    Post subject: Error 403 - Invalid User ID Reply with quote

When using Notepager Pro to contact Arch Wireless alphanumeric pagers through wctp protocol, the program returns error number 403 - invalid subscriber ID. Please help.


Back to top
Tech Support



Joined: 25 Aug 2003
Posts: 4407

PostPosted: Thu Jan 22, 2004 7:20 pm    Post subject: Error 403 - Invalid User ID Reply with quote

Arch is rejecting the PIN number you are using. Make sure you are using the full 10-digit phone number for the PIN number. Don't use a leading '1', spaces, or dashes.


Back to top
View user's profile
Andrew
Guest





PostPosted: Tue Jan 27, 2004 7:22 pm    Post subject: Reply with quote

I entered the 10 digit pager number without spaces or dashes and still got the same error message. Dialing this number on a telephone connects to the pager, but notepager comes back with the same error message.

thoughts?


Back to top
Tech Support



Joined: 25 Aug 2003
Posts: 4407

PostPosted: Tue Jan 27, 2004 7:36 pm    Post subject: Error 403 - Invalid User ID Reply with quote

last I heard, Arch still hasn't enabled access to WCTP for all their pagers. You should call Arch and have them verify that UVA (Universal Access) is turned on for your pager.


Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> NotePager Pro Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin