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Two Dialers, One Modem

 
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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Wed Dec 10, 2003 7:20 pm    Post subject: Two Dialers, One Modem Reply with quote

We are currently testing PageGate and very close to purchase. We have an internet connection and a modem. We would like one dialer to use the modem for TAP and one dialer to use the internet for SNPP and WCTP. I set dialer 1 to port zero and it works great for internet. I set dialer 2 for port 3 and it works great for TAP. I page to a large group (180 pagers) and I get a constant error message that dialer 1 cannot access the modem. How can I make PageGate understand that dialer 1 should not be attempting to connect to the modem?


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Dec 10, 2003 9:45 pm    Post subject: Two Dialers, One Modem Reply with quote

PageGate should not be doing what you have described. Here are a few things to check.

1. In PG Admin under 'Program' -> 'Settings', make sure that 'GetSerail' and 'GetTAP' aren't checked. Also make sure only 'Dialer1' and 'Dialer2' are checked.

2. In PG Admin under 'Connectors' -> 'Dialer1' and 'Dialer2' -> 'Settings', make sure that 'Direct Connect' is not checked, and that 'Dedicated Carrier' is none.

3. Make sure no other programs are using the modem.

Also, what happens if you setup Dialer1 to use port 3, and Dialer2 to use port 0?



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VerdugoFire



Joined: 10 Dec 2003
Posts: 51

PostPosted: Thu Dec 11, 2003 7:06 pm    Post subject: working... Reply with quote

I switched the dialers around and that seemed to do the trick. This time I entered one of the SNPP carriers incorectly and when dialer 2 (port 0) could not connect dialer 1 (port 3) attempted to, but it was after it was done with the TAP carriers.


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Tech Support



Joined: 25 Aug 2003
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PostPosted: Fri Dec 12, 2003 8:03 am    Post subject: Two Dialers, One Modem Reply with quote

The behavior you see now is correct. A dialer that is set to use a 'real' serail port will also handle Internet delivery. A dialer set to no serial port (port 0), will only handle Internet delivery. If a message fails on one dialer, it will be tried on a different dialer the next time (if the other dialer is free). This helps get messages delivered when there is a connection problem with a dialer (i.e. modem, phone line, etc.).



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PostPosted: Fri Dec 12, 2003 1:16 pm    Post subject: Happened Again Reply with quote

Today Dialer 2 started trying to connect to the modem. It is set to port 0.

12/12/2003 10:03:26 AM ========================================
12/12/2003 10:03:26 AM Start connection to carrier: PAGENET
12/12/2003 10:03:26 AM Connect using TAP protocol
12/12/2003 10:03:26 AM Setting communication parameters
12/12/2003 10:03:42 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:04:00 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:04:17 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:04:35 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:04:50 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:05:03 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:05:19 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:05:37 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:05:52 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:06:07 AM Warning. Unable to access modem: Procedure: SendTAP. Retrying...
12/12/2003 10:06:23 AM Program Halted. Modem error: 8002 Invalid port number in Procedure: SendTAP
12/12/2003 10:06:26 AM Module Started
12/12/2003 10:06:29 AM Time synchronized with scheduler
12/12/2003 10:06:33 AM ========================================


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Fri Dec 12, 2003 1:22 pm    Post subject: Happened Again Reply with quote

Something odd is going on. Can you email me a copy of your PageGate database (pagegate.mdb), so I can check the settings?

You can send the file to: forumsupport@notepage.com



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