| View previous topic :: View next topic |
| Author |
Message |
dsax
Guest
|
 Posted: Mon Dec 08, 2003 11:45 am Post subject: error message in startup |
 |
|
Notepager Pro registered. When double clicking shortcut on desktop, I receive the following error. Run time error 380, invalid property values.
Program will not open. Computer is running on XP Pro, is a Pentium 4, 2 GHZ. Have 2 registered computers with Notepager Pro, 1 is working. Checked all properties for both computers, all seems to be identical. Help please.
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4407
|
| Posted: Mon Dec 08, 2003 12:51 pm Post subject: error message in startup |
|
|
Just a few questions to help us help you:
What version of NotePager Pro are you using?
Has the program been running for a while and has suddenly stopped, or are you just trying to get it working on this computer?
Do both computers have the same carriers, recipients, etc.? Would the databases be the same?
|
|
| Back to top |
|
dsax
Joined: 08 Dec 2003
Posts: 1
|
| Posted: Mon Dec 08, 2003 2:22 pm Post subject: error message in startup |
|
|
| The problem began when our ACT software was being naughty, we shut down the computer (NP was minimized and closed out). Then when restarted computer went to open NP and got the error message and cannot get into program. Yes both data bases are identical. We are running version 3.
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4407
|
| Posted: Mon Dec 08, 2003 3:43 pm Post subject: error message in startup |
|
|
Here are a couple of ideas:
1. Copy the database file from the other(working) computer to this computer (npp.mdb)
2. In the NotePager Pro program folder this is a program named 'JetComp.exe'. You can run this program to rebuild the NotePager Pro database (npp.mdb).
3. Delete or rename the NotePager Pro database file (npp.mdb). If you do this you will have to re-enter all your settings and registration information. I would only recommend this as a last resort.
|
|
| Back to top |
|
|
