| View previous topic :: View next topic |
| Author |
Message |
Jebez
Joined: 31 Jul 2006
Posts: 13
|
 Posted: Thu Aug 03, 2006 3:09 pm Post subject: Application Password Protection is Broken |
 |
|
This is a new installation...
We are running PageGate v4.0 Scheduler, GetMail, GetWeb, and dialers (1-16) on a Windows 2003 server via services using a Local user account that is in the administrators group and has the right to "run as a service".
The program files, database, and log files are all local. The database and log files [which are in a subfolder within database] folder are in a network share. The local users group has "access this computer from network", "bypass traverse checking", NTFS full control access and full control access to this share.
The Program was password protected at all four levels (Master, Admin, Report, and Client); each having a different password. Upon executing the Admin program, I expected to see the following options for each level as follows:
Master: everything - full access
Admin: recipient and group management plus reporting and viewing status (without settings and password options).
Reporting: reporting and viewing status only
Client: access client program
From the server the above is correct. I installed additional admin, monitor and client on two different WindowsXP workstations. On the first workstation the above is correct as well.
However, on the second workstation, the admin password grants master access. How is this possible? Have I misinterpreted the expected behavior?
Please advise,
--Jeff
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4387
|
| Posted: Mon Aug 07, 2006 11:47 am Post subject: |
|
|
The Admin password shouldn't grant Master access to the program, it should give the Admin level. The confusing part is that it does what it's supposed to for one system but not for the other... and both systems are runing the exact same version of Windows.
I've tested it on a test network here and I can't duplicate the problem, so I was wondering if you could try a few things.
First, what happens if just one system is accessing the Admin at a time? Which is to say, does the problem happen only when both systems run the 'additional' admin at the same time? |
|
| Back to top |
|
Jebez
Joined: 31 Jul 2006
Posts: 13
|
| Posted: Thu Aug 10, 2006 9:44 am Post subject: |
|
|
| The problem occurs with any number of workstations concurrently accessing via additional Admin, but only from the one particular workstation. That workstation was previously running a demo version as an "application" server. I uninstalled it prior to installing "additional Admin".
|
|
| Back to top |
|
Jebez
Joined: 31 Jul 2006
Posts: 13
|
| Posted: Wed Aug 23, 2006 4:18 pm Post subject: |
|
|
| This is still a very serious problem. Is there another way to get support for this product.
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4387
|
| Posted: Fri Aug 25, 2006 4:13 pm Post subject: |
|
|
| We're currently looking for a solution and are testing a few possible issues with the security features of the program. When we have anything, we will definitely post it. |
|
| Back to top |
|
|
