NotePage, Inc. Forum Index

Numeric Pages not being received. Carrier times out.

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements
View previous topic :: View next topic  
Author Message
claytaylorgreene



Joined: 24 Feb 2006
Posts: 3

PostPosted: Fri Feb 24, 2006 9:45 am    Post subject: Numeric Pages not being received. Carrier times out. Reply with quote

I'm having the following problem.

NotePager Pro is dialing an Arch Wireless numeric-only pager number. The NPP dialstring contains the @ symbal to wait for an answer and then wait 5 seconds before dialing the call back number. The carrier is only waiting 3-4 seconds after they answer before hanging up so the pages never go through...we're dialing the call back too late.

Is there any way to change the amount of time that the @ character waits...say 3 seconds instead of 5. This would solve the issue.

If not can the TAP protocol, or any of the others be used for Numeric-Only type pages or are the designed only for Alpha-Numeric devices.

Thanks.


Back to top
View user's profile Visit poster's website
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Fri Feb 24, 2006 10:23 am    Post subject: Reply with quote

The trouble is that the @ symbol is something that's pretty hard coded into the driver of your modem. It's not actually NotePager Pro, the TAP protocol, or even Windows that determines how long a pause the @ puts in, it's the driver and sometimes even the hardware of the modem. If you're wanting only a 3 second wait, though, use a , instead of the @ symbol. An , is the character for a 3 second delay.

Also, any protocol can be either alphanumeric or just numeric. The protocols themselves could care less what characters are being passed to them, you just need to make sure that the Alpha option for your recipients is either checked (for alphanumeric) or unchecked (for numeric).



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
claytaylorgreene



Joined: 24 Feb 2006
Posts: 3

PostPosted: Tue Feb 28, 2006 11:21 am    Post subject: Reply with quote

Thank you for the quick response. This information is very good. The only problem with the , as a wait function is that it doesn't wait to hear a greeting or tone before starting the delay. Please correct me if I'm wrong. My understanding of the @ wait character is that it didn't start the delay until a sound (greeting or tone or whatever) triggered it. This way you can ensure that you have connected to the carrier before sending the callback.

I'll see if we can start sending our numeric pages via TAP or some other protocol.

Thanks again.

Clay


Back to top
View user's profile Visit poster's website
OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Tue Feb 28, 2006 1:36 pm    Post subject: Reply with quote

You can use TAP (or, better yet, WCTP) to access digital pagers on USAMobility's (Formerly known as Arch) system. You need to make sure that the pager is programmed in THEIR system as having "UV-A" and UV-B" activated. It will take a call to Customer service and probably a request to escalate the issue to 2nd tier tech support.



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin