| View previous topic :: View next topic |
| Author |
Message |
jeffwebb
Joined: 17 Jan 2006
Posts: 3
Location: Boulder Rural Fire Department
|
 Posted: Tue Jan 17, 2006 1:11 pm Post subject: Sending a single message to mutiple pagers |
 |
|
I am Notepager Pro, version 3.0, and am pretty happy with it. I have one hitch, though. When I send a page to a group, Notepager hangs up the modem after each recipient. Is there a setting that will let them go out as a bunch? I am able to do this from my home modem, but not the work one, and I can't seem to find the difference.
Jeff Webb
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4387
|
| Posted: Tue Jan 17, 2006 1:56 pm Post subject: |
|
|
Jeff,
Go into the settings of each of your carriers. Do you have anything set in message limit?
Tech Support |
|
| Back to top |
|
jeffwebb
Joined: 17 Jan 2006
Posts: 3
Location: Boulder Rural Fire Department
|
| Posted: Tue Jan 17, 2006 3:00 pm Post subject: Sending a page to a group. |
|
|
| I had been leaving them at 0. Should they be set to something else? My longest group list is 10 pagers. Not tremendously annoying, but it does tie up the paging terminal phone for a while, which might get us in trouble with the County Dispatch Center.
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4387
|
| Posted: Thu Jan 19, 2006 11:29 am Post subject: |
|
|
| What's the make and model of the modem? Also, what carrier are you submitting the messages to? |
|
| Back to top |
|
jeffwebb
Joined: 17 Jan 2006
Posts: 3
Location: Boulder Rural Fire Department
|
| Posted: Thu Jan 19, 2006 11:49 am Post subject: |
|
|
| It is a US Robotics model 5686 external. I am connecting to a propretary paging terminal at our county dispatch center. I can send the multiple messages at home, just not at work. The home computer uses an antique internal modem, circa 1997, US Robotics, I think.
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4387
|
| Posted: Thu Jan 19, 2006 11:53 am Post subject: |
|
|
| This sounds very similar to a problem that I worked through with a different client a few weeks ago. I could connect and send multiple pages through his terminal from the outside but when he tried it from the inside, it would only send them one at a time. If you would, email the specific connection information for the carrier and how it's configured both internally and on your home computer. |
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4387
|
| Posted: Thu Jan 19, 2006 11:53 am Post subject: |
|
|
| Oh, the email address is support@notepage.com - forgot to include it in the last post. |
|
| Back to top |
|
|
