CLOSED NOW - SEE BELOW:
Outage Notification Outage ID#: 39125 Status: Existing
Change Requested ByName: Amy Perales E-Mail Address: CERT@usamobility.com
Areas Affected Nationwide
Outage Type: WME Severity: Medium
Location Information TCOE - Plano, TX
Outage Description:
CLOSED: 12/1/05 4:04 PM CT - Legacy Metrocall customers who utilize a software program that sends messages via SNPP (Simple Network Paging Protocol) may receive a failure message when attempting to send the message. Software may be third-party, internally developed, etc.
Current Status:
CLOSED: 12/1/05 4:04 PM CT - System Engineers modified requirements within the WME for legacy Metrocall customers who use SNPP to allow messages to be sent without errors. | CTOC and Systems Engineering are troulble shooting to provide resolution. No ETR.
Affected Customers:
Legacy Metrocall customers
Number of Subscribers Affected: unknown
Paging Terminals Affected:
Frequencies Affected:
States Affected: ALL
System Barcode: N/A
Remedy Ticket Number: 188196
Dates & Times Date Time
Date & Time of Outage: Thu 12/01/2005 7:00 AM CT
Estimated Date & Time of Repair: Thu 12/01/2005 6:00 PM CT
Actual Date & Time of Repair: Thu 12/01/2005 2:40 PM CT
System Downtime: No_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
