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jorgeh
Joined: 22 Sep 2005
Posts: 10
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 Posted: Thu Sep 22, 2005 3:39 pm Post subject: PageGate as a Numeric (Tone) gateway |
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We have a phone system that can send a numeric page when a message is left in the voicemail. I just purchased the TAP module. Is there a way to configure it for this?
Thank you very much,
Jorge.
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Tech Support
Joined: 25 Aug 2003
Posts: 4407
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| Posted: Thu Sep 22, 2005 3:48 pm Post subject: |
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Jorge,
Currently, how does the phone system/voicemail connect to the system running PageGate?
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jorgeh
Joined: 22 Sep 2005
Posts: 10
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| Posted: Thu Sep 22, 2005 3:53 pm Post subject: |
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The phone system is not currently connected to PageGate, it simply dials a pager #, pauses, send a numeric string (for callback number) and hangs up.
We would like the voicemail system to dial the pagegate number and do the same, but getTAP always answers with a data tone.
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Fri Sep 23, 2005 8:47 am Post subject: |
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Have you looked at the GET DTMF option?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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jorgeh
Joined: 22 Sep 2005
Posts: 10
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| Posted: Mon Sep 26, 2005 8:17 pm Post subject: GetTone or GetDTMF |
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I have not seen any other options. I read somewhere else about GetTone, that apparently does what I want, and perhaps getDTMF does also. I cannot find any information on any of these products. Can you tell me where to find it (them)?
It looks like purchasing the getTAP option was not the right choice :(
Jorge.
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Tue Sep 27, 2005 7:48 am Post subject: |
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getTAP was designed to allow PageGate to receive TAP protocol traffic and then relay it out via the newer, more efficient protocols. I'm sure NotePage Sales can help you acquire the module you need. I recommend you speak with them._________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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jorgeh
Joined: 22 Sep 2005
Posts: 10
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| Posted: Tue Sep 27, 2005 9:55 pm Post subject: GetTone or GetDTMF |
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Thanks, Will try that route.
--Jorge
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spd44
Joined: 29 Jul 2004
Posts: 26
Location: Scarborough Maine
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| Posted: Thu Sep 29, 2005 9:23 am Post subject: |
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Jorge,
Go with OzCom's recommendation. I too, bought the tap and it was the wrong thing. With the DTFM which is Touch Tone it will work.
I am thinking you need a modem on your pagegate server or maybe you do do a serial cable. I used a modem. You will need to make so settings in the ASCII interface recipient section and create a lookup table. The voicemail will send something like "123" to pagegate, pagegate will use the lookup table to match "123" to pagegates realname of the recipient. You will need to set a static message somethink like "You have VM at xxx-xxxx. Good luck.
Tim
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