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Ian Manning



Joined: 31 Aug 2005
Posts: 3

PostPosted: Wed Aug 31, 2005 2:45 am    Post subject: SMS Message format Reply with quote

Hi,

I have a query about changing the format of SMS messages sent from Pagegate 4.0.

We are using TAP to dial to our carrier, Vodaphone UK (07785499993) to send SMS messages to mobile phones, from Outlook 2002/2003 integration.

I would like to know:
1) Is there a way of changing what appears in the "From" field of the SMS message, or do I need to contact the carrier? (currently it is 2533420004800)
2) I can't find the option to remove the digit placed before messages, although the manual for the client programme refers to this, can you help please?

Many thanks in advance.

Ian Manning


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Tech Support



Joined: 25 Aug 2003
Posts: 4407

PostPosted: Wed Aug 31, 2005 9:19 am    Post subject: Reply with quote

The only real way to change the information in the From: field of the SMS message is to contact the carrier. You can edit the information that you submit to the carrier but the end result is based on what they end up putting there.

As for the option to remove the digit placed before the messages, I'm not quite sure what you're referring to. Would you explain a little further?


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Ian Manning



Joined: 31 Aug 2005
Posts: 3

PostPosted: Wed Aug 31, 2005 9:26 am    Post subject: Reply with quote

[quote="Tech Support"]The only real way to change the information in the From: field of the SMS message is to contact the carrier. You can edit the information that you submit to the carrier but the end result is based on what they end up putting there.
[/quote]

Thanks, thought that would be the case, best to check etc.

[quote]
As for the option to remove the digit placed before the messages, I'm not quite sure what you're referring to. Would you explain a little further?[/quote]

For example, I sent 3 test messages to my own phone from outlook, via our server. body of each SMS was as follows:
1:Manning.I@cambridgeassessment.org.uk:subject bodytext
2:Manning.I@cambridgeassessment.org.uk:subject bodytext
3:Manning.I@cambridgeassessment.org.uk:subject bodytext

I want to remove the "1""2""3", and preferably the colons.


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Tech Support



Joined: 25 Aug 2003
Posts: 4407

PostPosted: Thu Sep 01, 2005 7:50 am    Post subject: Reply with quote

Actually, as far as I'm aware, it's not possible to send out a message from NotePage and not have it include the prefix number as I was under the impression that the Carriers assigned that number as messages came in to the device.


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Ian Manning



Joined: 31 Aug 2005
Posts: 3

PostPosted: Mon Sep 05, 2005 2:03 am    Post subject: Reply with quote

Ok, thanks for your help. Two (I hope final!) queries:

1) In order to use Notepage to receive text messages and convert to (for eg) email, I presume we use the GetTap module?

2) If we were thnking of using a GSM device (eg http://www.expansys.com/product.asp?code=UBIN-GC201 ) in order to enable us to send from a number of "our" choosing, is there any brand/model that Notepage reccommend in terms of compatability?

Thanks once more,


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