webgate.exe problem

[geoff.ph]

hi all!

we have webgate installed on IIS 6.0 on a Windows Server 2003, and we have already turned-on the CGI features, and Scripts and Executables.

everytime we send message using the following script in htm/html:

<FORM ACTION ="http://10.20.37.125/scripts/webgate.exe" METHOD=POST>

after sending the message, we've got this error:

ERRORR!!!
Internal Error #1004

any help would be highly appreciated. thanks lot!

[geoff.ph]

hi all! i've already solved the problem below... i can now send message, but the messages is not being redirected to pagers, it was stocked in the www root directory as follows:

tmp1.new
tmp2.new
tmp3.new

and so on...

and when you open the tmp1.new, the contents of the file are as follows

#### File Opened ####
###########################################
# Program Environment #
###########################################
###########################################
# Message Environment from the web server #
###########################################
# ALLUSERSPROFILE=C:\Documents and Settings\All Users
# APP_POOL_ID=DefaultAppPool
# ClusterLog=C:\WINDOWS\Cluster\cluster.log
# CommonProgramFiles=C:\Program Files\Common Files
# COMPUTERNAME=PAGINGSRV
# ComSpec=C:\WINDOWS\system32\cmd.exe
# NUMBER_OF_PROCESSORS=2
# OS=Windows_NT
# Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
# PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
# PROCESSOR_ARCHITECTURE=x86
# PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
# PROCESSOR_LEVEL=15
# PROCESSOR_REVISION=0401
# ProgramFiles=C:\Program Files
# SystemDrive=C:
# SystemRoot=C:\WINDOWS
# TEMP=C:\WINDOWS\TEMP
# TMP=C:\WINDOWS\TEMP
# USERPROFILE=C:\Documents and Settings\LocalService
# windir=C:\WINDOWS
# HTTP_CACHE_CONTROL=no-cache
# HTTP_CONNECTION=Keep-Alive
# HTTP_CONTENT_LENGTH=42
# HTTP_CONTENT_TYPE=application/x-www-form-urlencoded
# HTTP_ACCEPT=image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, */*
# HTTP_ACCEPT_ENCODING=gzip, deflate
# HTTP_ACCEPT_LANGUAGE=en-us
# HTTP_HOST=10.20.37.125
# HTTP_REFERER=http://localhost/anyuser.htm
# HTTP_USER_AGENT=Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; .NET CLR 1.1.4322)
# APP_POOL_ID=DefaultAppPool
# AUTH_TYPE=
# AUTH_PASSWORD=
# AUTH_USER=
# CERT_COOKIE=
# CERT_FLAGS=
# CERT_ISSUER=
# CERT_SERIALNUMBER=
# CERT_SUBJECT=
# CONTENT_LENGTH=42
# CONTENT_TYPE=application/x-www-form-urlencoded
# GATEWAY_INTERFACE=CGI/1.1
# HTTPS=off
# HTTPS_KEYSIZE=
# HTTPS_SECRETKEYSIZE=
# HTTPS_SERVER_ISSUER=
# HTTPS_SERVER_SUBJECT=
# INSTANCE_ID=1
# LOCAL_ADDR=10.20.37.125
# LOGON_USER=
# PATH_INFO=
# PATH_TRANSLATED=c:\inetpub\wwwroot
# QUERY_STRING=
# REMOTE_ADDR=10.20.37.125
# REMOTE_HOST=10.20.37.125
# REMOTE_USER=
# REQUEST_METHOD=POST
# SCRIPT_NAME=/scripts/webgate.exe
# SERVER_NAME=10.20.37.125
# SERVER_PORT=80
# SERVER_PORT_SECURE=0
# SERVER_PROTOCOL=HTTP/1.1
# SERVER_SOFTWARE=Microsoft-IIS/6.0
# UNMAPPED_REMOTE_USER=
###########################################
# Message form data from the web server #
###########################################
# USER=9992
# FRM=test
# MSG=test
# SEND=SEND+PAGE
###########################################
USER=9992
FRM=test
VALIDATE_USER=TRUE
MSG=test

[Tech Support]

The machine's default Web Guest (IUSR) account may not have permission to "Modify" files in the "CGI Data Path" directory. The "webgate.exe" creates a "tmp*.new" file, then renames the file extension to ".msg", once all of the data is completely written to the file. The GetWeb executable polls the "CGI Data Path" directory and reads the ".msg" files.

You may need to explicitly add the IUSR account to the "CGI Data Path" directory Security and give Read/Write/Modify permissions.

[geoff.ph]

hello! thanks for the reply... i had already set the READ/WRITE/MODIFY and FULL permission to the IUSR account in "CGI Data Path", but still it doesnt get thorugh the pager, i already noticed that there's a "tmp*.msg" in the root directory of IIS, but it never forwarded to the pager.

i also noticed that the "tmp*.msg" is located in the C:\Inetpub\wwwroot\.

my HTML path looks like this:
C:\Inetpub\wwwroot\

and the CGI path as follows:
C:\Inetpub\wwwroot\scripts

i run the paging admin as application with the local administrator account.

[Tech Support]

Change the "CGI Data Path" to " C:\Inetpub\wwwroot\ ".

Sometimes, IIS runs the webgate.exe, but forces the generated files into the web root, versus the "Scripts" directory.

[geoff.ph]

Dear Tech Support,

Sorry for not replying to you sooner, the problem above was already solved using your advised, million thanks!

However, i have a small problem again, because my boss requesting me if it is possible for pager message to look like the one sample below, if a user recieved a page message.

Frm: Sender Msg: Test message...

My boss wants the "Frm:" and the "Msg:" to appear in the pager if someone send a page message.

Is that possible? do you have any idea how to that?

Thanks a lot and more power to you!:)

[Tech Support]

A feature for custom message formatting is not currently available, but is being evaluated for inclusion into a future version of PageGate.