| View previous topic :: View next topic |
| Author |
Message |
brock schmitt
Joined: 03 Jan 2005
Posts: 2
|
 Posted: Mon Jan 03, 2005 3:51 pm Post subject: VERIZON TAP |
 |
|
| MY FIRE DEPARTMENT USES NOTEPAGE PRO, MOST MEMBERS ARE ON ARCH AND WE ARE NOT HAVING ANY PROBLEMS, HOWEVER I HAVE NOW ADDED A MEMEBER WITH A VERIZON PAGER. AFTER GOING THROUGH THE USUAL SETUP, THE PROGRAM SAYS THE PAGE WAS SENT, NO ERRORS, HOWEVER THE MESSAGE IS NEVER RECIEVED. HELP....
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4407
|
| Posted: Mon Jan 03, 2005 3:57 pm Post subject: |
|
|
| Which Verizon Paging (Airtouch) TAP terminal number are you using?
|
|
| Back to top |
|
brock schmitt
Joined: 03 Jan 2005
Posts: 2
|
| Posted: Mon Jan 03, 2005 4:01 pm Post subject: |
|
|
| 866-823-0501
|
|
| Back to top |
|
Tech Support
Joined: 25 Aug 2003
Posts: 4407
|
| Posted: Mon Jan 03, 2005 4:06 pm Post subject: |
|
|
That number is used for Verizon Cell Phones only.
Try one of the Airtouch numbers listed here: http://www.notepage.net/tap-phone-numbers-a.htm
or contact Verizon Paging or the appropriate TAP terminal number in your area.
|
|
| Back to top |
|
bryan1
Guest
|
| Posted: Wed Jan 05, 2005 11:11 am Post subject: |
|
|
| i am having the same problem with verizone? any news
|
|
| Back to top |
|
OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
|
| Posted: Wed Jan 05, 2005 4:47 pm Post subject: |
|
|
If you're using a Verizon PAGER (NOT a Verizon Cell Phone) - you will probably have to have the person paying the pager bill contact Verizon and request that they activate "3rd party messaging". Basically, this is a yes/no toggle in the CRM software that will allow a text message to be transmitted through the terminal even if it does not originate through their system_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
|
| Back to top |
|
OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
|
| Posted: Wed Jan 05, 2005 4:49 pm Post subject: |
|
|
Additionally - I noticed that one of the earlier posts mentiones "VerizonE" - in some markets, there is a re-seller names Verizone that is NOT Verizon - easily confused. This carrier may actually be re-selling a pager from another service (USAMobility <formerly Arch>, Ucom, SkyTel, etc)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
|
| Back to top |
|
Guest
|
| Posted: Mon Jan 31, 2005 11:02 am Post subject: |
|
|
I ran into the same problem.
After NUMEROUS discussions with Verizon, we finally figured out that the Verizon SNPP uses a 12 digit PIN/Phone number and our local access number and will only take a 7 digit PIN/Phone number. Also, the toll-free access numbers that are published will not accept a PIN, only a phone number.
If you are using a PIN for paging, the Verizon toll-free access numbers don't work even though it appears to have worked correctly. We were told that in order to use SNPP with a 12 digit PIN, we would have to use 1-972-353-1897 as our backup TAP number since it is their only number that accepts a 12 digit PIN instead of a phone number.
|
|
| Back to top |
|
|
