Database field too small error adding a carrier-Urgent

[jsloan]

Our PageGate version is 8.4.3. We try to add a new carrier in PageGate admin. The new carrier to be added has a very long host, i.e. api.twilio.com/2010-04-01/Accounts/YourAccountSID/Messages

It gives us a pop-up error when we apply the change:
"Excessive database errors: 3163. The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data. in Procedure add_carrier add Program Halted"

PageGate internally uses an Access Database .mdb. How to fix this error? Is there any way to expand a column length of Carries table in its Access Database?

This is to make our paging app work to meet June 17th timeline when AT&T will discontinue Email to Text. So it's urgent for us.

Thanks.

[Tech Support]

You'll definitely need to upgrade to PageGate version 10 as PageGate version 8.4.3 doesn't support the necessary field lengths or security handshaking methods to fully interact with Twilio's modern API.

If you need or would like a quote, please email a screenshot of the 'Registration' section in your PG Admin to sales at notepage dot com

You can also purchase the upgrade online here:
https://store.notepage.net/purchase/#/pagegate-upgrade

Once you upgrade to PGv10, we do have a section in our documentation for configuring that service
https://www.notepage.net/manuals/pg/v10/server/html/configuring-twilio.htm

Let us know if you need any further assistance and we'll be happy to help!

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Tech Support
support@notepage.com
http://www.notepage.net