NotePage, Inc. Forum Index

Re-prompted for Server Database information on client

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support
View previous topic :: View next topic  
Author Message
mwaters



Joined: 23 May 2013
Posts: 27

PostPosted: Fri Dec 06, 2019 2:13 pm    Post subject: Re-prompted for Server Database information on client Reply with quote

I am installing the version 8 GUI client on a workstation under a domain admin account. I set up the settings to point to our server and set the radio button to set the settings for all local users. When I then log on as a general, non-admin user and run the program, I am presented with the screen called "Server Database" which has one editable field in it called "Server Database". The value in this field shows my correct server information. when I click Apply, the program opens up just fine. If I close down and re-open it is fine. The problem arises when I log off the user, log back on, and re-run the program, I am again presented with this Server Database window. Rinse and repeat.

What permissions, if any, am I missing with the setup of a GUI client on a workstation?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4241

PostPosted: Fri Dec 06, 2019 4:34 pm    Post subject: Reply with quote

There are two reasons that prompt can appear:
1) On startup PGC can't find the pagegate.mdb file
2) On startup there was an error accessing the pagegate.mdb file

As a test, try logging in with a non-administrative account and, before you run the PageGate
Client, check the following registry keys:
HKEY_Local_Machine - Software - Wow6432Node - NotePage - NotePagerNet - DB_Dir
HKEY_Current_User - Software - NotePage - NotePagerNet - DB_Dir

Make a note of whether either exists and what their value if the do.

Then run the PageGate Client and accept the path, then exist the program and check those same values. Did their locations or values change?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin