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PageGate v7 and inplace Server 2008R2 to 2012R2 Upgrade

 
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kent



Joined: 07 Sep 2005
Posts: 44

PostPosted: Wed Oct 02, 2019 7:23 am    Post subject: PageGate v7 and inplace Server 2008R2 to 2012R2 Upgrade Reply with quote

I'm thinking the answer is yes, but will PageGate work fine after a 2008R2 to 2012R2 inplace upgrade? I am running version 7.0.0.23.

Thanks!


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Tech Support



Joined: 25 Aug 2003
Posts: 4197

PostPosted: Wed Oct 02, 2019 7:27 am    Post subject: Reply with quote

It should, though in a few cases, I've seen the OS upgrade get rid of the services.

So, after the OS upgrade, check to see if the PageGate system services still exist. If they do, you should be able to start the program and use it without any hiccups.

If they don't, this is what you'll need to do:

1) Right click on the shortcut for PG Admin and select 'Run as Administrator'

2) Go to Program - Settings.

3) In the 'Run PageGate as' section, select: Windows Service

4) Click Apply

5) When prompted for credentials, leave them blank and click Apply again.



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kent



Joined: 07 Sep 2005
Posts: 44

PostPosted: Wed Oct 16, 2019 7:34 am    Post subject: Reply with quote

Thank you for the info. We upgraded both our our servers with no issues.


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