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Database Error 3709

 
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14martis



Joined: 15 Aug 2019
Posts: 4

PostPosted: Thu Aug 15, 2019 8:37 am    Post subject: Database Error 3709 Reply with quote

Having database error 3709 with notepager pro, does anyone have a solution? have tried reinstalling.





8/15/2019 8:46:52 AM Delivery Engine Started (npp.exe=5.01 nppdial.exe=5.01)
8/15/2019 8:46:52 AM Program directory: C:\Program Files (x86)\NotePage\NotePager Pro\
8/15/2019 8:46:52 AM Global Database directory: C:\ProgramData\NotePage\NotePager Pro\5.0\
8/15/2019 8:46:52 AM User Database directory: C:\Windows\system32\config\systemprofile\AppData\Roaming\NotePage\NotePager Pro\5.0\
8/15/2019 8:46:53 AM Program Halted. Database error: 3709 The search key was not found in any record. in Procedure: repeat_timer
8/15/2019 8:46:57 AM Delivery Engine Started (npp.exe=5.01 nppdial.exe=5.01)
8/15/2019 8:46:57 AM Program directory: C:\Program Files (x86)\NotePage\NotePager Pro\
8/15/2019 8:46:57 AM Global Database directory: C:\ProgramData\NotePage\NotePager Pro\5.0\
8/15/2019 8:46:57 AM User Database directory: C:\Windows\system32\config\systemprofile\AppData\Roaming\NotePage\NotePager Pro\5.0\
8/15/2019 8:46:58 AM Program Halted. Database error: 3709 The search key was not found in any record. in Procedure: repeat_timer


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Tech Support



Joined: 25 Aug 2003
Posts: 4196

PostPosted: Thu Aug 15, 2019 8:39 am    Post subject: Reply with quote

That usually indicates there's an error in the program's global databasse. If you would, please email a copy of C:\ProgramData\NotePage\NotePager Pro\5.0\npp.mdb to support at notepage dot com so we can take a look at a few things.



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14martis



Joined: 15 Aug 2019
Posts: 4

PostPosted: Thu Aug 15, 2019 9:47 am    Post subject: Reply with quote

I have emailed the support with the requested file. thank you


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Tech Support



Joined: 25 Aug 2003
Posts: 4196

PostPosted: Thu Aug 15, 2019 9:48 am    Post subject: Reply with quote

We just received your email and will follow up with you there.



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