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johncookusa



Joined: 06 Jul 2018
Posts: 2
Location: North Carolina

PostPosted: Mon Jan 28, 2019 3:27 pm    Post subject: DB Msg question Reply with quote

Hello, in the string of the message, I am trying to figure out where the FYI: is coming from, so in my string I have SUCCESSFUL Stn:1 To:badge Frm:CAD File:name DB Msg: FYI: ;OUTSIDE FIRE;address Reason is my client wants to get rid of the FYI word after the DB Msg:


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Tech Support



Joined: 25 Aug 2003
Posts: 4192

PostPosted: Mon Jan 28, 2019 3:32 pm    Post subject: Reply with quote

That could be coming from a few different places. If you would, please email the c:\PageGateData\Logs\*.log files from the PageGate server to support at notepage dot com so we can have a look at things.



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PostPosted: Mon Jan 28, 2019 4:50 pm    Post subject: Reply with quote

To follow up on the thread, we determined the FYI: character sequence was being inserted by the CAD system.

In the event the CAD system can't be updated, there are advanced data processing functions in GetAscii that can remove the character sequence.



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