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willmo



Joined: 15 Mar 2011
Posts: 7

PostPosted: Fri Jun 01, 2018 5:30 pm    Post subject: Email to HPEPRINT Capable Printer Reply with quote

I am trying to get our QED CAD to send dispatch run times to a HP Printer that has a Eprint.com email address.

it works going to a my email address but not to the printer. I spent hour with a HP Chat group trying to figure it out with no luck.

Please help.

Will


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OzCom



Joined: 22 Oct 2003
Posts: 1089
Location: US

PostPosted: Sat Jun 02, 2018 8:25 am    Post subject: Reply with quote

We would need to see a copy of the logs showing each step of the connection



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
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Creators of AutoPage Spillman CAD interface for PageGate
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willmo



Joined: 15 Mar 2011
Posts: 7

PostPosted: Mon Jun 04, 2018 8:00 am    Post subject: Reply with quote

How can I get you a copy of the logs.

Thanks Will


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Tech Support



Joined: 25 Aug 2003
Posts: 4069

PostPosted: Mon Jun 04, 2018 8:22 am    Post subject: Reply with quote

To find the location of the logs, open PG Admin and go to Program - Settings. Once there, it should note the 'Logs Directory' on the right hand side. The files we'll need to see are the .log files from that folder and, if you would, please email them to support at notepage dot com with a subject reference to this forum thread.



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willmo



Joined: 15 Mar 2011
Posts: 7

PostPosted: Mon Jun 04, 2018 11:22 am    Post subject: Reply with quote

I sent the logs to the support email address

Will


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