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Jan
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 Posted: Thu Aug 26, 2004 5:42 pm Post subject: From the UK ....unsure what to do. |
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| I've been reading about NP 32 & NP Pro with regards installing one of them but i am from the UK and have a cable broadband connection, this means i would have to go for NP Pro but the only format that covers UK mobile companies is the SMPT format and even this is limited to Vodafone/Orange and T-Mobile plus it states that this is the most basic format to use and sugests using SNPP or WCTP which do not suport UK mobile companies....any sugestions?...is there any chance of any UK companies being added to the list of carriers for the SNPP and WCTP formats?
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NotePage Sales
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Joined: 23 Apr 2004
Posts: 265
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| Posted: Fri Aug 27, 2004 8:40 am Post subject: Re: From the UK ....unsure what to do. |
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NotePager Pro supports sending text messages via Internet protocols: SNPP, WCTP, SMTP or modem protocols: TAP, UCP, GSM, TONE. NotePager 32 only supports sending messages via a dial-up modem to a single recipient.
The SMTP should be okay to use. The main difference is SMTP is not time sensitive. The UK mobile companies also determine which protocols they support and what their protocol formats are. Please contact the carrier or check their website for their protocol settings if not available at http://www.notepage.net/support.htm
To set up NotePager Pro in the menu bar select: 'Tools' - 'Wizards' - 'Setup'. In the Wizard continue with Connection, Carrier, and Recipient.
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Jan
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| Posted: Fri Aug 27, 2004 3:25 pm Post subject: Thank you |
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| I'm gonna download NP Pro and see how i go....new to all the texting from pc so it'll probably all be double dutch to me....think i may be back with more questions...hope ya don't mind...and thanks for your help.
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Guest
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| Posted: Fri Aug 27, 2004 5:02 pm Post subject: It's now installed |
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| Right i've downloaded and installed NP Pro, it is set up for the SMTP format and i have sent out some test messages to my mobile phone, i know SMTP is not as quick as the other formats but could you give me some idea how long messages usually take to be delivered...a rough idea would be good...it's now been 25 mins since i sent first message...not delivered yet.
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Sat Aug 28, 2004 10:49 am Post subject: Stiil no sign of messages |
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| Well there's still no sign of those test messages i sent out last night, been about 18 hours now and they still haven't arrived...must be doin sommat wrong somewhere....it did say they had been sent out though....any ideas?
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Jan.
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Sun Aug 29, 2004 2:50 pm Post subject: |
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| Still no sign of the test messages...they were sent so where'd they go..almost 48 hours now, that's 2 days...good job they weren't about owt urgent...lol
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Jan.
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Tech Support
Joined: 25 Aug 2003
Posts: 4391
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Mon Aug 30, 2004 5:10 pm Post subject: Done what you sugested |
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| Have done what you sugested above and have sent a copy of log to you.
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Jan.
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Mon Sep 06, 2004 12:16 pm Post subject: No joy! |
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Still no joy...the text messages i sent never arrived, did all that was sugested to me including contacting Vodafone to ask why their sever was accepting messages but not delivering them...they say they do not suport this...but they are on the list of cariers that do suport this....any explanation?
Basically my messages are being sent but not delivered and no body seems to know why.
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Jan.
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Tech Support
Joined: 25 Aug 2003
Posts: 4391
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| Posted: Tue Sep 07, 2004 10:47 am Post subject: |
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| Can you send an e-mail from your regular e-mail client to your mobile phone using "phonenumber@vodafone.net" or "username@vodafone.net"?
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Tue Sep 07, 2004 11:24 am Post subject: |
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| I'd never tried this so i just had a go, i've sent an email from my regular email account to phonenumber@vodafone.net...it scanned and sent it out no trouble...should it arrive on my mobile as a text message?..if so it hasn't been delivered as yet.
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Jan.
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Tue Sep 07, 2004 11:26 am Post subject: |
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| Ah!!...just had an email notification saying the message was undeliverable...now what?...and why do vodafone say they do not suport this?
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Jan.
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Tech Support
Joined: 25 Aug 2003
Posts: 4391
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| Posted: Tue Sep 07, 2004 11:35 am Post subject: |
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Did the notification state why the original message was undeliverable?
Also, you should contact Vodafone to verify that you have the service that allows you to receive messages via SMTP (e-mail).
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Jan
Joined: 27 Aug 2004
Posts: 7
Location: UK
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| Posted: Tue Sep 07, 2004 12:13 pm Post subject: |
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The notification said - The e-mail account does not exist at the organization this message was sent to.
And yes i can recieve message via SMTP, i have tried out other text messaging software that has worked fine, messages are always delivered with in seconds.
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Jan.
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