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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Fri Aug 27, 2004 8:34 am    Post subject: Email filtering not working Reply with quote

We just purchased the PageGate program, and it's all set-up and running. Now I'm trying to set-up filters for the incoming email, for security, and it won't work. Here is what I've done to this point:

Created a folder called filters under the PageGate folder. (The directions in the HELP file state that the folder needs to be placed under the Database folder, but there isn't one.

Created a text file in the filter folder, named Global.AllowOnly

In the text file, I have placed a single email address, that I want to allow to be accepted. I've sent from other email addresses and they also go through.

From what I'm reading, that shouldn't happen.

Please help



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Tech Support



Joined: 25 Aug 2003
Posts: 4407

PostPosted: Fri Aug 27, 2004 9:18 am    Post subject: Reply with quote

Stop "GetMail" (right click on it under 'Interfaces', select "Stop").

Once GetMail stops, you can restart it (right click on it under 'Interfaces', select "Start"). .

The filters should work once GetMail restarts.

Also, please verify that the "Global.AllowOnly" does not have a ".txt" file extension.


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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Fri Aug 27, 2004 9:53 am    Post subject: Reply with quote

Well it seems to work, but I'm not sure. I'm going to do some additional testing today, and I'll let you know.

The text file is named Global.AllowOnly which is a .txt file.



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Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio

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Tech Support



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PostPosted: Fri Aug 27, 2004 9:57 am    Post subject: Reply with quote

Sometimes the file extensions in Windows are hidden.

If the file has the ".txt" extension (but hidden), filtering will not work.


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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Fri Aug 27, 2004 10:02 am    Post subject: Reply with quote

OK What should the file extension be, if anything?



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Mike Linthicum
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Springfield, Ohio

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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Fri Aug 27, 2004 10:06 am    Post subject: Reply with quote

If you create the file Global.AllowOnly with Notepad, it's going to have a file extension of .txt



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Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio

www.mvbn.net
mike.linthicum@mvbn.net

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PostPosted: Fri Aug 27, 2004 10:07 am    Post subject: Reply with quote

Just "Global.AllowOnly" with no extension.


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PostPosted: Fri Aug 27, 2004 10:12 am    Post subject: Reply with quote

In Windows Explorer, rename the file, removing the ".txt".


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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Fri Aug 27, 2004 10:33 am    Post subject: Reply with quote

You can't remove the .txt extension. When the file is created, you need to "assign" a file type. The only thing you can pick is a TEXT document.



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Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio

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Tech Support



Joined: 25 Aug 2003
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PostPosted: Fri Aug 27, 2004 10:59 am    Post subject: Reply with quote

To display all file extensions (in 2000 and XP):

1) Open 'Control Panel'
2) Select 'Folder Options'
3) On the 'View' tab, under "Advanced settings", clear (uncheck) "Hide
extensions for known file types".
4) "Apply"

Once all file extensions are visable in Windows Explorer, you should be able to "rename" the file by removing the ".txt".

When you change (remove) the file extension, Windows should warn you
about making the file unusable.

Select "Yes"


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