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GUI Client not staying checking in PageGate Admin for Recipi

 
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addutfrenc



Joined: 18 Oct 2014
Posts: 1
Location: Georgia

PostPosted: Sat Oct 18, 2014 2:46 am    Post subject: GUI Client not staying checking in PageGate Admin for Recipi Reply with quote

When I enter a new Recipient within PageGate Admin the "GUI Client" must be clicked in order for the Recipient to transfer to PageGate Client. Moments after the Recipient is entered, the check on GUI Client removes itself. It does not stay checked. However, it does stay checked on the Groups. Just not the Recipients.

Has anyone had this happen? I need assistance.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Mon Oct 20, 2014 5:11 am    Post subject: Reply with quote

If you have more recipients that you are licensed for, then the GUI service for the newly added recipients will be disabled soon after they are added.

To check your license, in PG Admin, go to 'Registration' in the left column. on the 'Registration Information' screen, look in the top right corner. The 'License' field shows how many recipients PageGate is licensed for. There will also be a check in the 'Client' box, if you are license to use the GUI Client for those recipients.



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NotePage Sales
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Joined: 23 Apr 2004
Posts: 265

PostPosted: Mon Oct 20, 2014 9:27 am    Post subject: Re: GUI Client not staying checking in PageGate Admin for Re Reply with quote

If there is not a check mark besides PageGate's GUI Client, you can email your 4 or 5 digit PageGate Serial Number (located in the PG Admin's Registration Information screen) to sales at notepage.com for a quote.



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