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jwthompson



Joined: 07 Aug 2014
Posts: 1

PostPosted: Thu Aug 07, 2014 9:04 am    Post subject: unable to send messages Reply with quote

any ideas on why my connection is getting disconnected?

Thanks,


8/7/2014 9:34:55 AM Dialer Started
8/7/2014 9:40:28 AM ====================================
8/7/2014 9:40:28 AM Start connection to carrier: ATTtxt
8/7/2014 9:40:28 AM Sending via SMTP
8/7/2014 9:40:28 AM ------------------------------------------------
8/7/2014 9:40:28 AM Working on message to: Joey Thompson TXT from: EMERGENCY MESSAGE from CSO Court Staff
8/7/2014 9:40:28 AM Formatting message
8/7/2014 9:40:28 AM Message contained in single packet
8/7/2014 9:40:28 AM Looking up mailserver for txt.att.net
8/7/2014 9:40:28 AM Trying host: mx.txt.att.net
8/7/2014 9:40:45 AM Connected to: mx.txt.att.net
8/7/2014 9:40:45 AM Disconnected
8/7/2014 9:40:45 AM Message not accepted
8/7/2014 9:40:45 AM Failed Attempt To:Joey Thompson TXT Frm:EMERGENCY MESSAGE from CSO Court Staff Msg:test
8/7/2014 9:41:03 AM ====================================
8/7/2014 9:41:03 AM Start connection to carrier: ATTtxt
8/7/2014 9:41:03 AM Sending via SMTP
8/7/2014 9:41:03 AM ------------------------------------------------
8/7/2014 9:41:03 AM Working on message to: Joey Thompson TXT from: EMERGENCY MESSAGE from CSO Court Staff
8/7/2014 9:41:03 AM Formatting message
8/7/2014 9:41:03 AM Message contained in single packet
8/7/2014 9:41:03 AM Looking up mailserver for txt.att.net
8/7/2014 9:41:03 AM Trying host: mx.txt.att.net
8/7/2014 9:41:19 AM Connected to: mx.txt.att.net
8/7/2014 9:41:19 AM Disconnected
8/7/2014 9:41:19 AM Message not accepted
8/7/2014 9:41:19 AM Failed Attempt To:Joey Thompson TXT Frm:EMERGENCY MESSAGE from CSO Court Staff Msg:test
8/7/2014 9:41:37 AM ====================================


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Thu Aug 07, 2014 9:32 am    Post subject: Reply with quote

Are you certain that port 25 is open? Here is a test:

1) Go to Start - Run
2) Type the following and hit enter: command
3) When the command prompt comes up, type the following and hit enter:

telnet smtpsp.vtext.com 25

If it comes back with a "220" response, that means port 25 is open and the problem may lay elsewhere. If it comes back and says "A connection to the server could not be established on port 25", that means that port 25 is closed and that you use a relay server..



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Aug 07, 2014 9:45 am    Post subject: Reply with quote

Just as a point of clarification, a better host to test would be smtp-bb.vtext.com, so when you run the test, this is the command line you would pass:


telnet smtp-bb.vtext.com 25

Everything else about OzCom's post is very relevant and is a test you'll need to run.



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