CMS ERROR 330

[pavelurban]

Hi,

I configure Pagegate with a modem Anydata ADU-770WH and when I try to send a test message, I can see:

6/12/2014 3:11:56 PM ========================================

6/12/2014 3:11:56 PM Start connection to carrier: anydata

6/12/2014 3:11:56 PM Connect using GSM protocol

6/12/2014 3:11:56 PM Setting communication parameters (115200,n,8,1)

6/12/2014 3:11:56 PM Attempting to reset modem

6/12/2014 3:11:56 PM Sent:AT<CR>

6/12/2014 3:11:57 PM Received:<CR><LF>OK<CR><LF>

6/12/2014 3:11:57 PM Modem reset

6/12/2014 3:11:57 PM Attempting to send connector init string

6/12/2014 3:11:57 PM Sent:AT+CSQ<CR>

6/12/2014 3:11:58 PM Received:<CR><LF>+CSQ: 19,99<CR><LF><CR><LF>OK<CR><LF>

6/12/2014 3:11:58 PM connector init string sent

6/12/2014 3:11:58 PM Sent:AT+CMGF=1<CR>

6/12/2014 3:11:59 PM Received:<CR><LF>OK<CR><LF>

6/12/2014 3:11:59 PM Text delivery mode entered

6/12/2014 3:11:59 PM ----------------------------------------

6/12/2014 3:11:59 PM Working on message to: urban from: SAM

6/12/2014 3:11:59 PM Formatting message

6/12/2014 3:11:59 PM Message contained in a single packet

6/12/2014 3:11:59 PM Sending packet

6/12/2014 3:11:59 PM Sent:AT+CMGS="deleted_number"<CR>

6/12/2014 3:12:00 PM Received:<CR><LF>+CMS ERROR: 330<CR><LF>

6/12/2014 3:12:00 PM Sent:SAM:rewq<SUB>

6/12/2014 3:12:31 PM Error sending packet

6/12/2014 3:12:31 PM Attempting to hang up modem

6/12/2014 3:12:31 PM Sent:AT<CR>

6/12/2014 3:12:32 PM Received:<CR><LF>OK<CR><LF>

6/12/2014 3:12:32 PM Modem hung up

I have found, that CMS ERROR 330 means that the address of the operator SMSC is not defined. It seems to be a bug in commonly used modem chipsets, where they do not read this address automatically from the SIM.

Is any way to manually add the number to Pagegate configuration?

thank you for help

Pavel Urban

[Tech Support]

Pavel,

To have PageGate pass the SMSC value, this is what you'll want to do:

1) Open the PG Admin.

2) Go to Carriers - anydata - Settings.

3) In the init string field, take out what's in there now and type in:
AT+CSCA=<SMSCnumber>

4) Click on Apply.