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lizardkng
Joined: 23 Dec 2007 Posts: 24
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Posted: Mon Dec 02, 2013 11:02 am Post subject: Reliapage is set to off, but its on in the message? |
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Hello,
Pagegate 5.0
Both recipients are email addresses, and configured identically.
Options checked are::
GetAscii
GUIClient
Type: Normal
Carrier: Email
MaxChars 512
All Checked:
Alpha
Send Subject
Drop Non Pritnables
Reliapage is NOT checked.
Will provide screenshots of recipient screen if needed.
As I said, both recipients are identical with the exception of the name and email address.
In the logs:
1 recipient:
12/2/2013 7:37:46 AM Sent:email@blablah.com:1049 WILLOW GR (etc etc)
2nd recipient:
12/2/2013 7:41:41 AM Sent:1817:email@blahblah.com:1049 WILLOW GR (etc etc)
Note how on the second recipient the 1817? Isnt that the reliapage number?
Why? And how do I turn it off? (since reliapage is already off) Ive deleted the recipient and recreated it with no luck.
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Tech Support
Joined: 25 Aug 2003 Posts: 4382
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Posted: Mon Dec 02, 2013 11:31 am Post subject: |
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It may or may not be. If you would, please email your logs to support at notepage dot com so we can see everything in context for the message transactions. |
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lizardkng
Joined: 23 Dec 2007 Posts: 24
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Posted: Mon Dec 02, 2013 11:35 am Post subject: |
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Any specific logs?
I just copy pasted the connector log.
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Tech Support
Joined: 25 Aug 2003 Posts: 4382
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Posted: Mon Dec 02, 2013 11:39 am Post subject: |
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The Global, Scheduler and Connector 1 logs, please. You can find them in the PageGate logging directory. If you're unsure or what your logging directory is, open the PageGate Admin and go to the Program - Settings section. Once there, just make a note of what the logging directory is and browse to that directory in windows. The 3 files I need, specifically, are the pagegate.log, pgsched.log and pgdial1.log files, please. |
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lizardkng
Joined: 23 Dec 2007 Posts: 24
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Posted: Mon Dec 02, 2013 12:29 pm Post subject: |
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Sent,
Thanks
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OzCom
Joined: 22 Oct 2003 Posts: 1122 Location: US
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Posted: Mon Dec 02, 2013 12:52 pm Post subject: |
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getASCII and guiCLIENT logs may help as well -_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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lizardkng
Joined: 23 Dec 2007 Posts: 24
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Posted: Mon Dec 02, 2013 1:20 pm Post subject: |
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Sent
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