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Unable to send messages

 
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dddna5



Joined: 11 Jul 2013
Posts: 1
Location: Grand River Fire Department

PostPosted: Thu Jul 11, 2013 1:42 pm    Post subject: Unable to send messages Reply with quote

I have been asked to troubleshoot the problem with Notepager Pro version 3.0. It is running on a Windows 7 Home Premium 64-bit operating system. The fire department uses this to page out information messages to department members. We want to send the messages to cell phones as text messages. There are 5 different cell phone service providers used by our members. We access the internet through a Linksys router and a cable modem. I changed our sender name to my email address to attempt to resolve the issue. When I attempt to send a test page, it still will not send.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Jul 11, 2013 2:13 pm    Post subject: Reply with quote

If you would, please email the npp.log file from the NotePager Pro directory to support at notepage dot com so we can have a look at the specific command and response sequences to see what's happening and why.



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