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dillon2011



Joined: 23 Jan 2013
Posts: 12
Location: Iowa

PostPosted: Wed Jan 23, 2013 12:46 pm    Post subject: NotePager Error Reply with quote

Hello I have been trying to set up NotPager Pro but seem to be running into a lot of errors. I try and send a message that just says test but it never reaches my phone. Any help would be great.

The set up for the Carrier is
Carrier: ATT
Protocol: Tap
Phone Number: 4089612819
Baud Rate: 1200
Parity: Even
Data Bits: 7
stop Bits: 1
Init String: (Auto)
Max Chars: 160
password: (Nothing)
MSG Limit: 0

Set up for user:
Full Name:Dillon
Short Name:dillon
type: normal
carrier: ATT
ID/PIN: (My phone number) XXX-XXX-XXXX
Comment1: Blank
Comment2: Blank
Mac Chars: 160
Notify Code: 999
Only checked box is Drop non-printable characters

This is running on a modem setup with everything filled in.
Modem port (Hidden) It gives me a number tho
dialing prefix 9,
retries: 2
retry interval: 15

====================================
1/23/2013 11:41:28 AM Start connection to carrier: ATT
1/23/2013 11:41:28 AM Connect using TAP protocol
1/23/2013 11:41:28 AM Setting communication parameters
1/23/2013 11:41:28 AM Sent:AT<CR><LF>
1/23/2013 11:41:29 AM Attempting to reset modem
1/23/2013 11:41:31 AM Sent:AT<CR>
1/23/2013 11:41:31 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:41:32 AM modem reset
1/23/2013 11:41:32 AM Auto detecting modem init string
1/23/2013 11:41:32 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
1/23/2013 11:41:36 AM Received:<CR><LF>ERROR<CR><LF>
1/23/2013 11:41:36 AM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
1/23/2013 11:41:37 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:41:37 AM Attempting to send carrier init string
1/23/2013 11:41:37 AM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
1/23/2013 11:41:38 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:41:38 AM Carrier init string sent
1/23/2013 11:41:38 AM Dialing carrier
1/23/2013 11:41:38 AM Sent:ATDT9,4089612819<CR>
1/23/2013 11:41:46 AM Waiting for connection
1/23/2013 11:42:34 AM Received:<CR><LF>NO CARRIER<CR><LF>
1/23/2013 11:42:34 AM Unable to connect to carrier
1/23/2013 11:42:34 AM Attempting to hang up modem
1/23/2013 11:42:36 AM Sent:AT<CR>
1/23/2013 11:42:37 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:42:37 AM modem hung up


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Jan 23, 2013 12:49 pm    Post subject: Reply with quote

With certain Conexant Chipset based modems, some of the AT commands format things in a method that the AT&T TAP system really doesn't like. So, in the init string field, change this:

AT&FQ0V1X4&D2N0+MS=V22,0

to this:
AT&FQ0V1X4&D2+MS=V22

You can either copy and paste that in the new string or edit it manually.

Also, in the settings of your recipient, make sure that there are no spaces or dashes in the ID/PIN field. So, change this:
XXX-XXX-XXXX

to this:
XXXXXXXXXX



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Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Jan 23, 2013 12:50 pm    Post subject: Reply with quote

Oh, also, in the settings of the Recipient, make sure that Alpha is checked. If Alpha is unchecked, that tells the program that the device is a numeric only device and can only receive numbers... which is certainly not the case for a cel phone.



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dillon2011



Joined: 23 Jan 2013
Posts: 12
Location: Iowa

PostPosted: Wed Jan 23, 2013 1:06 pm    Post subject: Reply with quote

Strange I changed all the settings and still getting an error. We are trying to use a modem on a line that has a dialing out prefix. Its just hit 9 to dial out, could that be interfering? When you go to control panel click on phone and modem it has dialing rules. Says to access an outside line dial 9. Could this be interfering with the setting in NotePager pro that has a spot for dialing prefix.
Thanks for you help,
Dillon



====================================
1/23/2013 11:59:07 AM Start connection to carrier: ATT
1/23/2013 11:59:07 AM Connect using TAP protocol
1/23/2013 11:59:07 AM Setting communication parameters
1/23/2013 11:59:08 AM Sent:AT<CR><LF>
1/23/2013 11:59:08 AM Attempting to reset modem
1/23/2013 11:59:10 AM Sent:AT<CR>
1/23/2013 11:59:11 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:59:11 AM modem reset
1/23/2013 11:59:11 AM Attempting to send carrier init string
1/23/2013 11:59:11 AM Sent:AT&FQ0V1X4&D2+MS=V22<CR>
1/23/2013 11:59:12 AM Received:<CR><LF>OK<CR><LF>
1/23/2013 11:59:12 AM Carrier init string sent
1/23/2013 11:59:12 AM Dialing carrier
1/23/2013 11:59:12 AM Sent:ATDT9,4089612819<CR>
1/23/2013 11:59:20 AM Waiting for connection
1/23/2013 12:00:08 PM Received:<CR><LF>NO CARRIER<CR><LF>
1/23/2013 12:00:08 PM Unable to connect to carrier
1/23/2013 12:00:08 PM Attempting to hang up modem
1/23/2013 12:00:10 PM Sent:AT<CR>
1/23/2013 12:00:10 PM Received:<CR><LF>OK<CR><LF>
1/23/2013 12:00:10 PM modem hung up
1/23/2013 12:00:29 PM ====================================
1/23/2013 12:00:29 PM Start connection to carrier: ATT
1/23/2013 12:00:29 PM Connect using TAP protocol
1/23/2013 12:00:29 PM Setting communication parameters
1/23/2013 12:00:29 PM Sent:AT<CR><LF>
1/23/2013 12:00:29 PM Attempting to reset modem
1/23/2013 12:00:31 PM Sent:AT<CR>
1/23/2013 12:00:32 PM Received:<CR><LF>OK<CR><LF>
1/23/2013 12:00:32 PM modem reset
1/23/2013 12:00:32 PM Attempting to send carrier init string
1/23/2013 12:00:32 PM Sent:AT&FQ0V1X4&D2+MS=V22<CR>
1/23/2013 12:00:33 PM Received:<CR><LF>OK<CR><LF>
1/23/2013 12:00:33 PM Carrier init string sent
1/23/2013 12:00:33 PM Dialing carrier
1/23/2013 12:00:34 PM Sent:ATDT9,4089612819<CR>
1/23/2013 12:00:42 PM Waiting for connection
1/23/2013 12:01:29 PM Received:<CR><LF>NO CARRIER<CR><LF>
1/23/2013 12:01:29 PM Unable to connect to carrier
1/23/2013 12:01:29 PM Attempting to hang up modem
1/23/2013 12:01:31 PM Sent:AT<CR>
1/23/2013 12:01:32 PM Received:<CR><LF>OK<CR><LF>
1/23/2013 12:01:32 PM modem hung up
1/23/2013 12:01:50 PM ====================================


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Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Jan 23, 2013 1:09 pm    Post subject: Reply with quote

I didn't originally notice this. The TAP number you want to use for AT&T is: 18009094602

I've had several clients that have been completely unable to use the 4089612819 terminal before. Try it with the updated number and let's see if it goes through.



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dillon2011



Joined: 23 Jan 2013
Posts: 12
Location: Iowa

PostPosted: Wed Jan 23, 2013 1:14 pm    Post subject: Reply with quote

Thank you so much! That is the phone number I got on your website to use. Can you please send me the Verizon number too?

Again Thank you,


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Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Jan 23, 2013 1:16 pm    Post subject: Reply with quote

Well, some clients can use the 4089612819 number, some can't. It entirely depends on what your make and model of modem are and whether or not it can properly handshake with the receiving terminal. Yours isn't, so the 18009094602 number is the best to use in this case.

As for Verizon, you'll want to use: 18668230501



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