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spd44



Joined: 29 Jul 2004
Posts: 26
Location: Scarborough Maine
PostPosted: Wed Oct 19, 2011 9:07 am    Post subject: Pagegate monitor Reply with quote
I am setting up a new pc. I got the Client and the Admin working ok but the monitor does not connect. Nothing has changed on the server and my old pc still has the monitor working. What's the solution to that? Thanks. Tim
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Tech Support



Joined: 25 Aug 2003
Posts: 4382
PostPosted: Wed Oct 19, 2011 9:33 am    Post subject: Reply with quote
Your new computer has a new machine name or IP Address or both. You'll need to take either and go to the PageGate Admin on the Server (this change can't be made from the workstation Admin).

Once there, go in to the Logging - Settings section and update the old machine name or IP address to the new in whichever PG Monitor host slot it's currently in.



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spd44



Joined: 29 Jul 2004
Posts: 26
Location: Scarborough Maine
PostPosted: Wed Oct 19, 2011 9:47 am    Post subject: Reply with quote
Yeah I was headed in that direction ealrier. The only thing in host0 was 127.0.0.1. My old machine name and IP did not appear. So thtas why iIstarted looking elsewhere. I Put the new IP and machine name in host1 and 2. Still not working. Might it be a version issue? were are version 5.0.92.
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spd44



Joined: 29 Jul 2004
Posts: 26
Location: Scarborough Maine
PostPosted: Wed Oct 19, 2011 10:08 am    Post subject: Reply with quote
I just reread you post completely this time and see I have to do it from the server. Problem is can't remember password. What's the solution to that?
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Tech Support



Joined: 25 Aug 2003
Posts: 4382
PostPosted: Wed Oct 19, 2011 10:09 am    Post subject: Reply with quote
Send your contact information to support at notepage dot com and we can discuss what options are available.



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