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Run-time Error '13' when adding pop account

 
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paradise



Joined: 14 Jul 2011
Posts: 6

PostPosted: Mon Aug 08, 2011 10:25 am    Post subject: Run-time Error '13' when adding pop account Reply with quote

Hi,

I can't add any pop accounts to the mail collection.
When i do, type anything and press apply pgadmin crashes with a run-time error 13.

How do i fix this?


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Tech Support



Joined: 25 Aug 2003
Posts: 4382

PostPosted: Mon Aug 08, 2011 10:31 am    Post subject: Reply with quote

What version of PageGate are you using and on what Operating System are you running?



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paradise



Joined: 14 Jul 2011
Posts: 6

PostPosted: Mon Aug 08, 2011 12:21 pm    Post subject: Reply with quote

Pagegate 5.0.0.95 on Windows 2008 (64) R2 (fully updated)


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PostPosted: Mon Aug 08, 2011 1:06 pm    Post subject: Reply with quote

Strange... I haven't had any reports of this happening before and I haven't seen it in any of my testing.

If you would, try this for me:

1) go to your Start Menu in Windows

2) Find the PageGate program group.

3) Right click on the Shortcut for the PageGate Admin.

4) Left click on "Run As Administrator"

5) Try to set up the POP information.

Let me know if that works or if you still get that runtime error.



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