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TJG476
Joined: 27 Jun 2005
Posts: 34
Location: Lansing, Michigan
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 Posted: Tue Jul 05, 2011 8:51 am Post subject: GetMail Interface Not Sending Pages at Midnight |
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| Understanding that PageGate does maintenance at midnight during which everything pauses, is there a way to get around the mail interface pausing if a message is also sent at midnight? For example, we have a server that sends a heartbeat message at midnight exactly. According to the mail server logs the first message (at midnight) is rejected by PageGate. Any work-arounds?
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 05, 2011 8:59 am Post subject: |
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| No, there isn't a way to stop the GetMail module from stopping with the midnight cleanup routine. It's hard coded to do it but it also shouldn't reject any messages either. What version of PageGate are you using? |
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TJG476
Joined: 27 Jun 2005
Posts: 34
Location: Lansing, Michigan
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| Posted: Tue Jul 05, 2011 9:02 am Post subject: |
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| 5.0.0.92
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 05, 2011 9:18 am Post subject: |
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| Do you see the rejection happening in the GetMail logs? If so, what does the rejection look like and how is it worded? |
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TJG476
Joined: 27 Jun 2005
Posts: 34
Location: Lansing, Michigan
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| Posted: Tue Jul 05, 2011 9:40 am Post subject: |
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| I do not see a rejection in the log. The rejection that I've been informed of is in our mail server. It fails at midnight, then is successful about an hour later (the retry interval in the mail server, apparently.)
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 05, 2011 9:44 am Post subject: |
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| Hmm... I suppose if something tried to send in a message precisely at 00:00:00 that PageGate's MailServer Service would be offline and thus the message wouldn't go through and that would cause what you're running into. Can you have that automated message rescheduled to go out at 00:00:30? All we need is a few seconds to go through the cleanup routine. |
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