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alex617
Joined: 26 Sep 2008
Posts: 23
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 Posted: Wed Jun 01, 2011 2:42 pm Post subject: Paging Issues |
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| Anyone can help on this problem! Have Pagegate 5.0 send out a page to #10 digitphonenumber@page.nextel.com it goes through the processes and says successful but users gets maybe 1 out of 3 never gets them all.
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Alex Navarro
Onsite Services
Sr. Telecom Tech
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Tech Support
Joined: 25 Aug 2003
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| Posted: Wed Jun 01, 2011 3:21 pm Post subject: |
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| How do you have your Global SMTP settings configured? Are you using a Relay Server or Direct DNS Delivery? |
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Wed Jun 01, 2011 4:32 pm Post subject: |
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Have you registered with Sprint Enterprise Messaging? ALL senders attemptig to message to Sprint or NexTel (same corporate parent) MUST register with tem to be allowes to sent text_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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alex617
Joined: 26 Sep 2008
Posts: 23
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| Posted: Thu Jun 02, 2011 12:08 pm Post subject: |
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| Yes do have our Global SMTP settings configured and we use a relay server.Now been testing cause it seems to do it when i try to send messages back to back if I send a message then send another 5 mins later they get it just cant send them back to back messages.And we are double checking to make sure we are registered with Nextel pertty sure we already are!
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Alex Navarro
Onsite Services
Sr. Telecom Tech
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Joined: 25 Aug 2003
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| Posted: Thu Jun 02, 2011 12:36 pm Post subject: |
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Alex,
If you're using a relay server, check with your mail server admins to see what's actually happening with those messages to Nextel. The mail sever should have logs of specifically what it did with those messages. See if they failed out on the mail server side or if the mail server delivered them all. |
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alex617
Joined: 26 Sep 2008
Posts: 23
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| Posted: Thu Jun 02, 2011 12:50 pm Post subject: |
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| Did that and all message accepted
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Alex Navarro
Onsite Services
Sr. Telecom Tech
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Tech Support
Joined: 25 Aug 2003
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| Posted: Thu Jun 02, 2011 12:52 pm Post subject: |
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| Hrm... well, what you may want to do is register with their SNPP host and move away from using the SMTP protocol at all for Sprint and Nextel. SNPP is far more reliable and less prone to this sort of behavior. |
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