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unable to receive correct message using notepager pro

 
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shah_p_d



Joined: 03 May 2011
Posts: 2
Location: India

PostPosted: Tue May 03, 2011 8:12 am    Post subject: unable to receive correct message using notepager pro Reply with quote

Hello,

We have Solarwinds NPM 10.1 installed on Windows 2008 Enterprise Server 32 bit OS.

USB modem 'isurf' is installed on the same systeam on COM4.

Using 'isurf' software i am able to send and receive SMS correctly.

NotePager Pro is installed on the same system. When we try to send SMS message using GSMAT protocol to valid mobile number we receive '???' instead of actual message i.e. 'Test 12345'.

We have checked using hyper terminal that modem communication and GSMAT command support - we are receiving OK response, that means modem and GSMAT is working and supported.

Once i am able to send SMS using NotePager Pro, i need to integrate NotePager Pro with Solarwinds NPM 10.1.

Request your urgent help to resolve this issue.

Thanks & Best Regards,
Pratik D Shah



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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue May 03, 2011 8:35 am    Post subject: Reply with quote

What make and model of cellular modem are you using?



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OzCom



Joined: 22 Oct 2003
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PostPosted: Tue May 03, 2011 12:45 pm    Post subject: Reply with quote

Also - make sure "isurf" is OFF. If it is running, it is grabbing exclusive control of COM4



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shah_p_d



Joined: 03 May 2011
Posts: 2
Location: India

PostPosted: Wed May 04, 2011 6:33 am    Post subject: Reply with quote

Thanks a lot, after turning off 'isurf' it is working fine.

Best Regards,
Pratik D Shah



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