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ATT support of TAP

 
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rcparne



Joined: 29 Dec 2010
Posts: 3

PostPosted: Wed Dec 29, 2010 8:15 pm    Post subject: ATT support of TAP Reply with quote

Can you please post the current information as to whether ATT supports TAP and if so does the message recipient need to have their wireless line provisioned for ATT Enterprise Paging in order to receive the message. I am having a hard time getting an answer direct from ATT and I can send messages which appear to go out with no errors however they are not received by the wireless subscriber if they are ATT.

I provisioned with the posted number of 866.883.7243


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Tech Support



Joined: 25 Aug 2003
Posts: 4382

PostPosted: Thu Dec 30, 2010 9:19 am    Post subject: Reply with quote

The AT&T TAP terminal we've had the most success with is 18009094602



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rcparne



Joined: 29 Dec 2010
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PostPosted: Thu Dec 30, 2010 11:24 am    Post subject: Reply with quote

Thank you, I will give that one a try today post the results. Should I set that up for E,7,1 with baud rate 9600?


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Tech Support



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PostPosted: Thu Dec 30, 2010 12:03 pm    Post subject: Reply with quote

Definitely E, 7, 1. As for the baud rate, that can actually vary by modem. Set it to 1200 by default. If that doesn't work, knock it down to 300 but be sure to reset the init string to Auto when you do. If that doesn't work, edit out any N0 and ,0 from the auto-detected init string and try it again. The AT&T TAP Terminal modems can be incredibly picky and sometimes it can be a little bit of a headache to format the communication parameters exactly the way they want them set.



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rcparne



Joined: 29 Dec 2010
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PostPosted: Thu Dec 30, 2010 2:42 pm    Post subject: Reply with quote

Thanks, it worked & we are all set now.


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