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Problems sending messages to Boost

 
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Florida Agg



Joined: 17 Aug 2010
Posts: 3

PostPosted: Thu Dec 09, 2010 12:51 pm    Post subject: Problems sending messages to Boost Reply with quote

We are having problems sending messages to boost. Takes long time and then they fail.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Dec 09, 2010 12:55 pm    Post subject: Reply with quote

Are you using PageGate or NotePager Pro and what protocol are you using?



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Florida Agg



Joined: 17 Aug 2010
Posts: 3

PostPosted: Thu Dec 09, 2010 1:16 pm    Post subject: Reply with quote

We are using Note Pager and the protocol we are using is SMTP


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Dec 09, 2010 1:22 pm    Post subject: Reply with quote

Okay, if you would, do this for me:

1) Open NotePager Pro.

2) Go to View - Dialer Log.

3) Click on the Clipboard button.

4) Open your email program.

5) Create a new email.

6) Send it to support at notepage dot com with a subject of Forum Log

7) Put your cursor in the body of the message and hit Ctrl+V to paste the log into the email.

Send that to me, please.



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