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davidWilson
Joined: 20 Oct 2010
Posts: 3
Location: Roseville, MN
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 Posted: Wed Oct 20, 2010 11:05 am Post subject: GetMail Stops at midnight |
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| We are using Pagegate Version 5. For the past two days Gatmail stops working. In Sevices it shows Getmail as started, but in Pagegate Monitor it shows as stopped. We must restart Pagegate in Services to get getmail to work. Help!
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Wed Oct 20, 2010 11:09 am Post subject: |
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The PageGate MailServer Service is probably not running when you're seeing that. There are a few questions I have. First, what operating system are you using?
Second, if you go into the properties of the c:\program files\pagegate\pagegate.exe file, then go under the Version tab, what file version of the program are you using? |
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davidWilson
Joined: 20 Oct 2010
Posts: 3
Location: Roseville, MN
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| Posted: Wed Oct 20, 2010 11:16 am Post subject: |
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We are using Microsoft Windows Server 2003 Standard Edition Service Pack 2.
Pagegate version is 5.0.0.91
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Wed Oct 20, 2010 11:17 am Post subject: |
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| Have you added the pgmailserver.exe and pggmail.exe files to the DEP exceptions list? |
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davidWilson
Joined: 20 Oct 2010
Posts: 3
Location: Roseville, MN
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| Posted: Wed Oct 20, 2010 11:20 am Post subject: |
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| If it is for GetMail in Services, No.
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Wed Oct 20, 2010 11:27 am Post subject: |
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Here's what you'll need to do:
1) Go into the Control Panel in Windows.
2) Go into the System icon.
3) Go under the Advanced Tab.
4) Click on the Settings next to Performance.
5) Go under the Data Execution Prevention tab.
6) Move the dot down to "Turn on DEP for all programs and services except those I select."
7) Left click on Add.
8) Add c:\program files\pagegate\pggmail.exe
9) Add c:\program files\pagegate\pgmailserver.exe
10) Reboot the computer since changes to the DEP list are not picked up dynamically. |
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