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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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 Posted: Tue Jul 13, 2010 8:09 am Post subject: PRTG and PAgegate to send TXT messages |
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Hello everybody,
This is my situation, i have prtg, pagegate and Verizon PC5750 card installed in my pc, at the moment im monitoring a router using prtg, and i want this comunicate with pagegate to send txt message when a alerts triggers up in prtg.
Any idea??
Thanks
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NotePage Sales
Site Admin
Joined: 23 Apr 2004
Posts: 265
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| Posted: Tue Jul 13, 2010 8:18 am Post subject: Re: PRTG and PAgegate to send TXT messages |
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| Use PageGate's GetAscii or Commandline/ASCII Interface to integrate or communicate with prtg.
_________________
NotePage Sales
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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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| Posted: Tue Jul 13, 2010 8:55 am Post subject: prtg, pagegate & verizon pc5750 card |
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but how do i configure the VErizon PC5750 card in pagegate, what protocols and carrier, i have no clue.
Thanks
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 13, 2010 9:44 am Post subject: |
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Here's what you'll want to do:
1) Open the PageGate Admin.
2) Expand the Connectors section.
3) Expand Connector 1.
4) Left click on the Settings under Connector 1.
5) Set the "Serial Port" field to match your device's COM port.
6) Click on Apply.
7) Right click on the Carriers section.
8) Left cilck on Add.
9) Set the protocol to: GSMAT
10) Set the baud rate, data bits, parity, and stop bits to match your device's requirements. These can be obtained from the manufacturer's documentation but the industry standard is 9600, none, 8, and 1.
11) Left click on Apply. |
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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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| Posted: Tue Jul 13, 2010 10:29 am Post subject: |
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thanks for responding back. But Im not able to send txt from pc5750 card, i did configure the paramaters as you show me before but its not still working. I add a recipient with the following parameters:
Type : Normal
Carrier : Name of carrier
Failover: none
ID/PIN: cell phone who is gonna get the TXT msg
max chars: 6000
Notify code: 900
And when i tried to send a txt message to the recipient to test it, it says Message(s) are queued for delivery.
Thanks
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 13, 2010 10:38 am Post subject: |
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| If you run the PageGate Monitor, are Server, Scheduler, and Connectors in green or red? |
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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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| Posted: Tue Jul 13, 2010 10:57 am Post subject: |
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| connector1, getmail, getserial, getTap, getWeb and client are red, the rest of them are green
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 13, 2010 11:02 am Post subject: |
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| Connector 1 being red is why your messages aren't going out. That's the part of the program that actually does the sending. If you go into the Program - Settings section of the PageGate Admin, what do you have checked under "Run on this server" ? |
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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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| Posted: Tue Jul 13, 2010 12:11 pm Post subject: |
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| scheduler, getserial, getascii, getmail, getTap, getweb, connectos1-16
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 13, 2010 12:13 pm Post subject: |
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Okay... we'll need to change that. You only want Scheduler, GetAscii, and Connector 1 checked.
After you make that change, try to send out a test message. If it doesn't go through, please email this file: c:\pagegatedata\logs\pgdial1.log to support at notepage dot com. |
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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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| Posted: Tue Jul 13, 2010 1:15 pm Post subject: |
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| it seems the applicaction has stopped, im using the trail version, i have to show to my boss that this tool runs good to be approval for purchase. Please help me fix this problem
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 13, 2010 1:17 pm Post subject: |
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| If you would, please email your contact information to support at notepage dot com |
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alvarocriales
Joined: 12 Jul 2010
Posts: 8
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| Posted: Tue Jul 13, 2010 2:04 pm Post subject: |
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| i've already sent my contact info, now in the monitor view shows Program halted. database error: 3219 invalid operation in procedure: sendgsm, into connector1
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Jul 13, 2010 2:16 pm Post subject: |
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I've replied to the email you sent in but to address this post, that sounds like a COM port mismatch between PageGate and the device. If you would, go into your Control Panel in Windows and go into the Phone and Modem Options.
Once there, go under the Modems tab and make a note of the COM port that Windows has assigned to the cellular device.
With that, open the PageGate Admin and go to the Connectors - Connector 1 - Settings. Set the "Serial Port" field to match the COM port of your device, make sure direct connect is NOT checked, and click on Apply. |
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Tue Jul 13, 2010 4:31 pm Post subject: |
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Another thing to keep in mind is that your Verizon PC5750 MAY NOT support direct COM port commands. A test would be to use HyperTerminal (or PuTTY) to attempt communication with the device._________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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