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m21crx



Joined: 08 Dec 2009
Posts: 10

PostPosted: Mon Jan 11, 2010 12:56 am    Post subject: Received:<CR><LF>ERROR<CR><LF> -- PL Reply with quote

Hi guys I’m using pagegate version 5.1.0 with a MultiTech MTCBA-GF4 GSM Modem connected directly to the com port 1 on the server. When it works.. it works great.. but every now and then it randomly stops working and I get the following errors….

Received:<CR><LF>ERROR<CR><LF>
Error sending packet
Message retry limit reached
FAILED Stn:0
Program Halted. Database error: 3144 Syntax error in UPDATE statement.

Or the more typical error
Sending packet
Sent AT+CMGS=”+XXXXXXXXXX”<CR>
Received<CR><LF>>
Sent:test<SUB>
Received:<CR><LF>ERROR<CR><LF>
Error sending packet
Attempting to hangup Modem

Typically I need to reboot the server several times and change the int string from blank to auto.. back to blank and then reboot a few times and it magically starts to work again… its such a random problem with a random fix…. Anyone have any idea its really driving me crazy as pagegate is turning into a application I just can’t trust…

If I stop the program and load up hyper terminal the modem responds to a “AT” command so I assume the communication between the modem and the server is fine.

Any help would be great !!
Kindest Regards
M21


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m21crx



Joined: 08 Dec 2009
Posts: 10

PostPosted: Mon Jan 11, 2010 2:21 am    Post subject: Reply with quote

More errors…. Iv tried to reinstall 5.09 and set everything from starch… set the int sting to auto and all it did was come up with lots of errors in the connector 1 log window…



1/11/2010 6:15:31 PM Module Started
1/11/2010 6:15:32 PM Time synchronized with scheduler
1/11/2010 6:16:58 PM ========================================
1/11/2010 6:16:58 PM Start connection to carrier: GSM-Modem
1/11/2010 6:16:58 PM Connect using GSM protocol
1/11/2010 6:16:58 PM Setting communication parameters (115200,n,8,1)
1/11/2010 6:16:59 PM Attempting to reset modem
1/11/2010 6:17:01 PM Sent:AT<CR>
1/11/2010 6:17:01 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:17:02 PM Modem reset
1/11/2010 6:17:02 PM Auto detecting dialer init string
1/11/2010 6:17:02 PM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
1/11/2010 6:17:05 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:05 PM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
1/11/2010 6:17:09 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:09 PM Sent:AT&FQ0V1X4&D2N0+MS=V22<CR>
1/11/2010 6:17:13 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:13 PM Sent:AT&FQ0V1X4&D2+MS=V22,0<CR>
1/11/2010 6:17:16 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:16 PM Sent:AT&FQ0V1X4&D2+MS=V22<CR>
1/11/2010 6:17:20 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:20 PM Sent:AT&FQ0V1X4&D2N0+MS=1,0<CR>
1/11/2010 6:17:23 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:24 PM Sent:AT&FQ0V1X4&D2N0+MS=1<CR>
1/11/2010 6:17:27 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:27 PM Sent:AT&FQ0V1X4&D2+MS=1,0<CR>
1/11/2010 6:17:31 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:31 PM Sent:AT&FQ0V1X4&D2+MS=1<CR>
1/11/2010 6:17:34 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:34 PM Sent:AT&FQ0V1X4&D2N0S37=5\N0%C0<CR>
1/11/2010 6:17:35 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:17:35 PM Attempting to send dialer init string
1/11/2010 6:17:35 PM Sent:AT&FQ0V1X4&D2N0S37=5\N0%C0<CR>
1/11/2010 6:17:36 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:17:36 PM Dialer init string sent
1/11/2010 6:17:36 PM Auto detecting carrier init string
1/11/2010 6:17:36 PM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
1/11/2010 6:17:40 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:40 PM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
1/11/2010 6:17:43 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:43 PM Sent:AT&FQ0V1X4&D2N0+MS=V22<CR>
1/11/2010 6:17:47 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:47 PM Sent:AT&FQ0V1X4&D2+MS=V22,0<CR>
1/11/2010 6:17:51 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:51 PM Sent:AT&FQ0V1X4&D2+MS=V22<CR>
1/11/2010 6:17:54 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:54 PM Sent:AT&FQ0V1X4&D2N0+MS=1,0<CR>
1/11/2010 6:17:58 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:17:58 PM Sent:AT&FQ0V1X4&D2N0+MS=1<CR>
1/11/2010 6:18:01 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:18:02 PM Sent:AT&FQ0V1X4&D2+MS=1,0<CR>
1/11/2010 6:18:05 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:18:05 PM Sent:AT&FQ0V1X4&D2+MS=1<CR>
1/11/2010 6:18:09 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:18:09 PM Sent:AT&FQ0V1X4&D2N0S37=5\N0%C0<CR>
1/11/2010 6:18:09 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:18:09 PM Attempting to send carrier init string
1/11/2010 6:18:09 PM Sent:AT&FQ0V1X4&D2N0S37=5\N0%C0<CR>
1/11/2010 6:18:10 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:18:10 PM Carrier init string sent
1/11/2010 6:18:11 PM Sent:AT+CMGF=1<CR>
1/11/2010 6:18:11 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:18:11 PM Text delivery mode entered
1/11/2010 6:18:11 PM ----------------------------------------
1/11/2010 6:18:11 PM Working on message to: m21 from:
1/11/2010 6:18:11 PM Formatting message
1/11/2010 6:18:11 PM Message contained in a single packet
1/11/2010 6:18:11 PM Sending packet
1/11/2010 6:18:11 PM Sent:AT+CMGS="+61488997207"<CR>
1/11/2010 6:18:12 PM Received:<CR><LF>>
1/11/2010 6:18:12 PM Sent:text<SUB>
1/11/2010 6:18:42 PM Received:<CR><LF>ERROR<CR><LF>
1/11/2010 6:18:42 PM Error sending packet
1/11/2010 6:18:42 PM Attempting to hang up modem
1/11/2010 6:18:44 PM Sent:AT<CR>
1/11/2010 6:18:45 PM Received:<CR><LF>OK<CR><LF>
1/11/2010 6:18:45 PM Modem hung up


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Mon Jan 11, 2010 7:11 am    Post subject: Reply with quote

DELETE the INIT string in the connector



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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m21crx



Joined: 08 Dec 2009
Posts: 10

PostPosted: Tue Jan 12, 2010 5:25 am    Post subject: Reply with quote

HI guys to give you a quick update I think I solved the problem.

Turns out the GSM modem didn’t have enough reception and couldn’t send a sms not because notepage was making errors.. it was because the GSM modem was not connected to my provider !!

It seems the random times of it working and not working had nothing to do with notepage but more to the point of the reception the GSM modem had.. now the modem sits on top of a rack instead of inside a rack and it seems 1000% better !

Kindest Regards

M21


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