NotePage, Inc. Forum Index

New recipients not getting pages

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements
View previous topic :: View next topic  
Author Message
ioweccmgr



Joined: 25 Nov 2009
Posts: 5

PostPosted: Wed Nov 25, 2009 11:54 am    Post subject: New recipients not getting pages Reply with quote

We use PageGate Version 5. Recently two new recipients were added to the system, both Verizon. They are configured exactly the same as the rest of the Verizon users, and the log file shows their messages as being successfully sent. However, the pages are not getting to the phones. I can sms text them directly from another cell phone with no problem, so the phones are text message capable. Any ideas?



_________________
Every day is a gift. Do something special with it.
Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Nov 25, 2009 12:03 pm    Post subject: Reply with quote

If you would, please email the pgdial1.log file from the c:\pagegatedata\logs\ directory to support at notepage dot com so I can have a look at what's happening in the command and response sequence.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin