NotePage, Inc. Forum Index

verizon problems

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements
View previous topic :: View next topic  
Author Message
JLOWELL33



Joined: 12 Jul 2008
Posts: 3
Location: MA

PostPosted: Thu Nov 20, 2008 6:46 pm    Post subject: verizon problems Reply with quote

i use the notepager pro software and all of the sudden verizon smtp is not working. i can send pages to all other companies. i need help please.


Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Thu Nov 20, 2008 9:14 pm    Post subject: Reply with quote

Your IP probably got blacklisted - check the debug level logs - they will show each step of the process and, if you're blacklisted, will tell you which list which will lead you to instructions to start the removal process



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
JLOWELL33



Joined: 12 Jul 2008
Posts: 3
Location: MA

PostPosted: Fri Nov 21, 2008 12:08 am    Post subject: Reply with quote

i tried that it would not tell me anything this is what it looked like

Formatting message
11/19/2008 9:39:57 PM Message contained in single packet
11/19/2008 9:39:57 PM Looking up mailserver for VTEXT.COM
11/19/2008 9:39:57 PM Trying host: smtp-bb.VTEXT.COM
11/19/2008 9:39:58 PM Connected to: smtp-bb.VTEXT.COM
11/19/2008 9:39:58 PM Received:554 njbrspamp3.vtext.com^^
11/19/2008 9:39:58 PM Trying host: smtp-sl.VTEXT.COM
11/19/2008 9:39:59 PM Connected to: smtp-sl.VTEXT.COM
11/19/2008 9:39:59 PM Received:554 txslspamp2.vtext.com^^
11/19/2008 9:39:59 PM Trying host: VERIZON.NET
11/19/2008 9:40:00 PM Connected to: VERIZON.NET
11/19/2008 9:40:20 PM Disconnected
11/19/2008 9:40:20 PM Message not accepted
11/19/2008 9:40:20 PM Failed Attempt

i need help i have a bunch of customers who use verizon and we are having trouble.


Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Fri Nov 21, 2008 8:44 am    Post subject: Reply with quote

Some Options:

1) Change the IP of the machine you're sending from
2) Try to use TAP for Verizon
3) Add a cellular modem and usr the GSM-AT protocol



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Fri Nov 21, 2008 9:40 am    Post subject: Reply with quote

The other option is that you can use a local mail server to relay your messages through, as long as that local mail server doesn't require authentication. Unfortunately, at this time, NotePager Pro doesn't support the ability to Authenticate SMTP transactions. PageGate, however, does. So if you want to contact your ISP or IT people and ask them what your local mail server is and whether or not it supports authentication, you can find out if this is a viable solution as well.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin