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Company Name: Crest Line Technologies
Address: Rome, Georgia
Business Description: Health Care Communications
Company offering services to medical facilities
that enhance Physician and Patient communications.
Services include a Nationwide Answering Service;
Automated Call Processing; Appointment Confirmation;
Dial-in Test Results; Foreign Language Interpretors;
and Annual Exam Reminders.
White Papers: Crest Line Technologies
provides nationwide answering services (and other
services) to Health Care facilities and medical
offices. Crest Line uses a customized database
application and has integrated PageGate as the
"paging engine". Crest Line's database application
informs the agent who answers the call of which
Physician is on call, protocols at the Department
level and Physician level, appropriate Medical
contact numbers, and allows patient information
to be captured. For situations where Physicians
or other medical staff need to be sent a text
message, PageGate processes the request seamlessly
in the background and delivers to a variety of
paging carriers. The integration of PageGate with
Crest Line's state-of-the-art database application
allows agents to work from a single screen, thereby
reducing training time, increasing agent efficiency,
and decreasing the opportunity for errors.
Van Willis, Crest Line Technologies
Crest Line Technologies PDF Case Study
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Crest Line Technologies White Paper 