|
Company Name: City of Grapevine Texas
Address: www.ci.grapevine.tx.us
Business Description: City Government.
White Paper: The City of Grapevine uses PageGate
in conjunction with Computer Associates Unicenter
network monitoring system. This allows them to
have a "network operations center" without paying
staff to continually watch the console. They use
the pager to alert them to any critical situations
in their network. PageGate version 4.0 allows
for alerts to be prioritized, so that only the
hight priority situations generate a page after
hours.
PageGate and Unicenter allows them to immediately
know about critical situations in their network
and hold any routine situations until morning.
This allows them to respond quickly when needed,
and to make arrangements for other situations before
the business day begins without being disturbed
in the middle of the night.
Customer Quote: "Pagegate installed quickly
without any problems. The Sendpage.exe program
integrated with Unicenter flawlessly and the priority
holding feature of the 4.0 version works great.
"
John Jennery, IT Manager
City of Grapevine
City of Grapevine PDF Case Study
|
City of Grapevine Texas White Paper 