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Company Name: Brownsburg Fire
Address: www.brownsburgfire.org
Business Description: Covers emergency services
for Brownsburg, Indiana
White Papers/ Customer Quote: "We
are utilizing the program to communicate with
all Firefighters and staff via text messaging.
Our old system only had a single modem and no
internet paging capabilities. With the new system
we are able to provide failsafe paging abilities
and increase the speed of sending pages dramatically
with the Internet connectivity. After implementing
this for interdepartmental communications over
a 2 week period on our Intranet we incorporated
dispatch through a secured Intranet site. Now
we are receiving our incident dispatches through
this software and radio communications most of
the time before we get into the apparatus. The
old system was able to send the page but we would
not receive it until we were on the scene or on
the way back home. This is mainly due to the previous
software sending pages alphabetically and dialing
the modem to connect to a different carrier during
group pages frequently."
Patrick Carmean, Chief Information Officer
Brownsburg Fire Territory
Brownsburg Fire Territory PDF Case Study
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Brownsburg Fire Territory White Paper 