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PageGate Serial Setup Video Tutorial

PageGate Serial Setup

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PageGate GetSerial Setup Transcript for Video:
Welcome to the tutorial on how to configure the basic options of the GetSerial module in PageGate.

In this tutorial, we'll be going over what the GetSerial module is, how it works, and how to configure the basic options.

Before we begin the configuration, let me first explain what the GetSerial module is and how it works.

The GetSerial module is a part of PageGate that can monitor a serial port or COM port for a data stream.

For example, if you're integrating with a server monitoring utility or a nursing station call system, those types of programs have the ability to output data via serial port and RS-232 cable.

The GetSerial module can monitor the serial port, read in that data stream, parse the data contained within it, and send the data out an SMS message or page to a mobile device.

So, the first step is to run the program, so go to your start menu, go to programs, find the PageGate program group, and left click on the PageGate Admin.

Once in the Admin, click on the + next to the Interfaces section. Click on the + next to GetSerial, then left click on Settings.

In the settings, you have three options: Enabled, Baud Rate, Parity, Data Bits, Stop Bits, Handshaking, and Init String.

The Serial Port is the communications port the GetSerial module should monitor for incoming data.

The Baud Rate, Parity, Data Bits, Stop Bits, and handshaking will be determined by the sending device. PageGate's settings MUST mirror those of the sending device.

The init string field should usually be left blank but if you're using a null modem cable instead of an RS232 cable, enter ATS0=1 here.

After setting your communication parameters, put a check in Enabled, then left click on Apply.

When you do, the program will ask if you want this to be enabled for all existing groups and recipients.

Click on Yes.

Now that we have the program monitoring your serial port, we have to tell it how to interpret the data streams it will be receiving.

Click on the + next to Settings under GetSerial and you'll see these sections expand: Symbols, Record, Recipient, Sender, and Message.

The first category is Symbols. By default, the program considers the following characters as special symbols:
? represents a single character wildcard.
* represents Multiple characters.
~ represents the end of record symbol.
\ represents the beginning of an ASCII value.

More often than not, you'll want to leave these symbols on their default values.

Next we have the Record section.

The record defines the full record, from beginning to end, and should not be confused with the message.

All information contained within a single data stream is considered a record.

Since the data that can come in a data stream is highly variable, these settings are used as an example only.

If we want PageGate to consider all information in a data stream, from start to finish, a record then we'll need to change the start pattern to a *, indicating any character can be the first character of the record.

Then change the End Pattern to a ~ and left click on Apply.

It should be noted that if your data stream does not end in a Tilde, this setting will not work.

The end pattern should always be the ending character passed by the sending system.

Next we have the Recipient section.

In this section, we can specify a static recipient or group, indicating that all custom data streams processed should always go to a specific recipient or group or we can choose to have the program dynamically process the data of the record for the recipient information.

In this case, we want to have a Dynamic Recipient.

The Start Pattern indicates the character or string of characters that will always precede the recipient value.

Purely as example, let's say that it's Name= So, in the Start Pattern, enter Name= The Start Offset, in this case, needs to be set to 5 since Name= is five characters.

This tells PageGate not to actually include the Start Pattern as part of the recipient's name.

The End pattern indicates the character or string of characters that will always come after the recipient value.

In this example, it's a carriage return.

To enter a carriage return as an end pattern, we first need to know what the ASCII value for a carriage return is.

It's \013.

If you'll remember the \ indicates the ASCII value delimiter and let's the program know that this sequence is to be considered an ASCII string.

Change the End Offset to -1 to tell the program not to include the carriage return as part of the end pattern.

Below that, you'll see a checkbox that says "Use Lookup Table".

The lookup table function allows use to modify data on the fly.

So, in the example data data stream, you'll see that the recipient referenced is 'sample'.

I don't have a recipient named sample, so the message will fail if the program attempts to read the data in as it is.

Put a check in Lookup Table, then left click on the Edit Table button. Left click on Add.

Now, just for example, I don't have a recipient named sample, so for the data in, I'm going to enter sample then, in the data out, I'm going to enter the name of a valid recipient in the program: sample_smtp_recipient. Left click on Apply, then left click on Apply again.

Next is the Sender section. Let's say that the sender is denoted by a 'Generated by=' line.

So, my start pattern is going to be Generated by= and the start offset is going to be 13, since there are thirteen characters in Generated by= Next, we need to tell it the End Pattern.

In the Recipient section, we used a carriage return because it was the first carriage return in the data stream.

If we attempt to use a carriage return in the sender's end pattern, the program won't know what to do and won't process the data properly.

In my example data stream, my end pattern for the Sender's information is actually the following line.

So, in the end pattern, I'm going to enter Generated on= and set the offset to -14.

The reason I set it to -14 is that I want the program NOT to include the data value... and I also don't want it to include the carriage return.

As in the recipient section, you can use the lookup table to search and replace data strings within the sender's value.

Left click on Apply.

The final section is the message section.

In my example data stream, the start pattern would be contents= and my start offset will be 9.

The end pattern we will set to a ~ because we want all information between Message contents= and the end of the data stream.

Leave the end offset at zero.

Left click on Apply.

This concludes the tutorial for how to configure the GetSerial Module in PageGate. For more tutorials, including how to configure the other modules of PageGate, please visit our website,

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