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debwasiel
Joined: 30 Jan 2007 Posts: 35 Location: Palos Hospital, Palos Heights, IL
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Posted: Thu Jan 13, 2011 11:38 am Post subject: PageGate Setup: PGSetup.exe point not found error message |
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During installation of pagegate version 4.0....sudden error when installing the client below.
PageGate Setup: PGSetup.exe point not found
The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
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Tech Support
Joined: 25 Aug 2003 Posts: 4368
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Posted: Thu Jan 13, 2011 11:41 am Post subject: |
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Try downloading a new copy of the installation file for PageGate version 4 from this location:
http://www.notepage.net/download/pgv4.0.9.exe
Also, what operating system are you installing on and have you considered upgrading to PageGate version 5? |
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NotePage Sales Site Admin
Joined: 23 Apr 2004 Posts: 265
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debwasiel
Joined: 30 Jan 2007 Posts: 35 Location: Palos Hospital, Palos Heights, IL
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Posted: Thu Jan 13, 2011 3:02 pm Post subject: |
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We are sill on version 4.0. Recently updated our clients to Windows XP sp3 and that is when we started getting the errors.
Am I to install the 4.0.9 version on the server or all the clients?
We have ordered the version 5 upgrade too.
Thanks,
Deb
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Tech Support
Joined: 25 Aug 2003 Posts: 4368
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Posted: Thu Jan 13, 2011 3:20 pm Post subject: |
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Mm, definitely download the most recent install file and install it on both the server and the clients. |
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