Integration with SolarWinds Orion Platform

Part 1 — Configure PageGate's GetAscii Interface

1. Create a data processing folder. We recommend: c:\PageGateData\Solarwinds\
2. Open the PageGate Admin. Go to Interfaces — GetAscii — Settings.
3. Set the Polling Directory to the folder you created (e.g., c:\PageGateData\Solarwinds\).
4. Check Enabled. Click Apply and confirm Yes to enable for all recipients and groups.
5. Go to Program — Settings. In Run on this Server, check GetAscii. Click Apply. If prompted for credentials, leave them blank and click Apply again.
6. Open the PageGate Monitor and verify that Server, Scheduler, GetAscii and Connectors are all green.

Part 2A — Configure SolarWinds Alert (Dial Page or SMS — PageGate on same server)

1. Open the Advanced Alert Manager from the SolarWinds program group.
2. Add a new alert or edit an existing one. Navigate to Trigger Actions and click Add Action.
3. Select Dial Page or SMS service and click Configure Action.
4. Give the action a name, e.g., PageGate SMS alert.
5. Click the … button next to Page Recipients. Every recipient and group configured in PageGate will be available. Click and drag the recipients into the Send Page To column, then click OK.
6. Enter a sender name in the From field. We recommend using Solarwinds.
7. In the Message to send section, enter the message including any SolarWinds variables.
8. Click Add Action.

Part 2B — Configure SolarWinds Alert (Execute an external program — PageGate on separate server)

1. In Trigger Actions, click Add Action. Select Execute an external program and click Configure Action.
2. Give the action a name, e.g., PageGate SMS alert.
3. In the network path to external program section, enter the command using this structure:

   \\<path to PageGate GetAscii Share>\sendpage32.exe <recipient> <sender> <message with Solarwinds variables>

   Example — PageGate on machine PG01, message to group it_alerts:

   \\PG01\sendpage32.exe it_alerts Solarwinds Node ${N=SwisEntity;M=DNS} is down
4. Click Add Action.