HyperTerminal is a terminal emulation program that comes with Windows. It can be used to test communications with your modem. You should do this test even if other applications work correctly with your modem. PageGate talks to your modem by addressing its serial port. Other applications may bypass the port settings and work even if your port settings are incorrect. HyperTerminal can be found under the 'Accessories' option on your Windows start menu. Depending on the version of Windows you are running, it may be under a group below 'Accessories' called 'Communications'.
If HyperTerminal is not installed, you can install it by choosing 'Add/Remove Programs' from within the Windows control panel. Choose the tab labeled 'Windows Setup'. HyperTerminal can be found under the 'Communications' group.
After choosing HyperTerminal from accessories, invoke the HyperTerminal program by either choosing the 'Hyperterm' icon from the group window, or by choosing 'HyperTerminal' from the next group of programs on the Windows start menu. If it is the first time you have run HyperTerminal, you may be asked to enter your area code. If so, do it now. The next screen will ask you for a name for your new connection. The name is not important. Use something like 'test'. Hit 'OK'. On the next screen, among other things, you are asked for what modem to use ('Connect Using'). Do not choose the name of your modem. Instead, choose the name of the com port you entered into PageGate (i.e. 'Direct to Com 2'). Hit 'OK'. The next screen will ask you for 'Port Settings'. Use the settings that were used when the carrier in question was setup in PageGate. Choose 'None' for flow control.
You should now get a somewhat blank HyperTerminal window with a blinking cursor. If you don't, then your modem or com port settings are incorrect, your hardware is not setup correctly, or some other program is using the modem. Otherwise, you should now be able to type 'AT <cr>' (don't type the ' symbols, and ,<cr> stands for the carriage return or enter key). The letters 'AT' may or may not appear on the terminal window. Don't be alarmed if they don't. However, in either case, your modem should respond with and 'OK'. If you don't receive an 'OK' then your serial port or modem is not operating correctly and must be fixed before PageGate can use them. If you do get an 'OK', then continue to the next step.
