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Failover is the ability of PageGate to send an undeliverable message to another recipient, group, or out another connection. The failover setting at the recipient level allows you to set another recipient or group that should receive the message if it is undeliverable to the original recipient. Sometimes this is the same physical device that is reached through another method. The failover settings at the carrier level is used to redirect all the pending messages to another carrier when the original carrier is not able to be contacted. Usually the second carrier is simply another connection method for the first carrier. Here are a couple of examples of how it can be used:
Recipient level failover - A message is not able to be delivered to a pager so the message is delivered to the same person's mobile phone. If the message is unable to be delivered to the mobile phone, an email is sent to a supervisor to notify them of this.
Carrier level failover - Message are normaly sent to the carrier over the internet (SNPP or WCTP). The internet connection is down and the messages are unable to go out. The message then are redirected to another carrier setup in PageGate that delivers the message to the same actual carrier, but does it via a dialup modem connection (TAP).
