Upgrading the PageGate Server from Version 5 or 6 to 7
Make sure you have a version 7 registration key. Version 4 registration keys will not work with version 7.
To verify that you have a PageGate Version 7 registration key, please have a look at your registration information. Contained within the registration information is a “Version” field. The Version field will let you know which version of PageGate the registration information is to be used with.
|1)||Make a backup of the PageGateData Directory.|
Note: This directory typically located on the root of your C: Drive, so the default path is c:\PageGateData\.
|2)||Backup the PageGate log files (optional). These files are typically located in the PageGate Program directory.|
|3)||If you're using PageGate's GetMail Module, please backup the PageGate mailboxes sub-directory of the PageGate Program directory.|
|4)||If you're using PageGate's GetWeb interface, please backup the web templates/webpages.|
|i.||On the computer running the PageGate Server, open the PageGate Admin.|
|ii.||Go to the Interfaces - GetWeb - Settings section.|
|iii.||Make a note of the Web Pages Directory.|
|iv.||Browse to the directory indicated in Step #3.|
|v.||In this directory, there will be a sub-directory called Templates.|
|vi.||To backup your webpage templates, you could copy the Templates folder to a CD, make a copy on a network location, make a copy in a different folder on the current system, the methods of backing up can vary widely.|
|5)||Shut down every part of PageGate. Make sure that none of the PageGate processes or applications, even the PageGate Client on the workstations, are running.|
|6)||To verify that everything has been shut down, run the Task Manager in Windows by pressing Ctrl+Alt+Del on your keyboard or by right clicking on the task bar and selecting "Task Manager".|
|7)||Once the task manager comes up, browse through the Applications and Processes tab. There should be nothing the begins with PG in either list. If you see something that begins with PG that’s still in the list, please highlight it and click on End Task.|
|8)||Download the latest PageGate installation file from our website (http://www.notepage.net - Click on the download button under the PageGate section and save the pgsetup.exe file to your desktop).|
|9)||Run the pgsetup.exe file you've just downloaded.|
|10)||When it asks which installation you wish to run, the ONLY option you want to select is the PageGate Server option.|
|11)||Unless you need to change the installation directory, you can really just click next through the entire routine until it finishes.|
|12)||Now that we have version 7 installed, go to your start menu and run the PageGate Admin.|
|13)||When prompted, select that you would like the database to be upgraded.|
|14)||After the database upgrade is complete, it will prompt you for your version 7 Registration Key. Enter it, then click on Apply.|
|15)||Run the PageGate Admin again.|
|16)||Go to the Program - Settings section.|
|17)||Once in the Settings, you should see a section that says "Run PageGate As". Click on Windows Service.|
|18)||Click on Apply. Now when you click on Apply, it will ask you for credentials in order to make the change. Typically, if the default System Account in Windows is enabled, you can leave the credentials blank and click on Apply again. If the default system account is disabled, you'll need to provide an account name and password that has the "Log on as Service" security policy applied to it.|
|19)||Open the Services list in Windows. You can do this by either going in to the Services section of the Administrative Tools in the Control Panel or by running services.msc in the Run command.|
|20)||Browse to the PageGate Service.|
|21)||Right click on the PageGate service, tell it to start.|
To upgrade the PageGate Client from v5 to v7 in Windows XP and Server 2003, please refer to this portion of the manual.
To upgrade the PageGate Client from v5 or v6 to v7 in Windows Vista, 7, 8, Server 2008 and Server 2012, please refer to this portion of the manual.
To upgrade the Additional PageGate Admin from v5 or v6 to v7 in Windows XP and Server 2003, please refer to this portion of the manual.
To upgrade the Additional PageGate Admin from v5 or v6 to v7 in Windows Vista, 7, 8, Server 2008 and Server 2012, please refer to this portion of the manual.
To upgrade the Additional PageGate Monitor from v5 or v6 to v7 in Windows XP and Server 2003, please refer to this portion of the manual.
To upgrade the Additional PageGate Monitor from v5 or v6 to v7 in Windows Vista, 7, 8, Server 2008 and Server 2012, please refer to this portion of the manual.