Installation Troubleshooting

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Installation Troubleshooting

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Problem: Any number of different problems

Solution: Be sure that there are no other programs running when you install PageGate.  There may be programs running even if you don't see them in your task bar.  Pressing <ctrl><alt><del> will bring up a list of running programs in Windows 95 and 98.  In Windows NT you can choose 'Task Manager' after hitting <ctrl><alt><del> for similar information.  Stop any programs that you believe is causing the conflict.  WARNING: this should only be done by an experienced user.  Randomly ending tasks can lock up your computer, lose data or worse.  Please consult with and experienced technician before killing any processes.  A clean reboot can sometimes also help.  Holding down the shift key while windows is starting will stop some programs from starting that automatically load at startup.  Try re-running the PageGate setup program.