Configuring AT&T's Firstnet for Public Safety

To begin the process of registering on Firstnet, you'll want to contact your AT&T representative or go to https://www.firstnet.com/signup

During this registration process, you'll need to let your Firstnet representative know that you'll need access to the Firstnet Messaging Portal (https://messaging.firstnet.com/). You will also need the ability to generate API credentials and manage your contact list.

Firstnet supports receiving messages by SNPP and SMTP. With all both, we can configure a failover system where the program will use the best method of delivery (SNPP) first, then fail over to the second best (SMTP).

To use the SNPP gateways, you will need login access to the Firstnet Messaging Portal (https://messaging.firstnet.com/)

Once there, on the left hand side, go to Administration and you should see a 'Generate Credentials' option. You will need both the username and the password for PageGate.

Special Notes:

•Port 444 will need to be open for SNPP.

•To configure the SMTP failover, you will need to know your SMTP server address, port to connect on and required authentication credentials.

Step 1: Configure Firstnet-1st as a delivery method

1)Run PG Admin.

2)Right click Carriers, select Add

3)Specify the following:

4)Click Apply.

5)Go to Carriers - Firstnet-1st - Advanced

6)Enter your Firstnet SNPP API username and password in to the Username and Password fields

7)Click Apply.

Step 2: Configure Firstnet-Backup as a delivery method

1)Right click Carriers, select Add

2)Specify the following:

Carrier: Firstnet-Backup

Protocol: SMTP

Carrier Domain: 1waysms.firstnet.com

Port: Specify the port required by your SMTP server.

Max Chars: 1000

3)Go to Carriers - Firstnet-Backup - Advanced

4)Select the 'Deliver through outgoing mail server' option and enter your SMTP server address in the 'Relay Server' field.

For example, if you use Office365, you might use smtp.office365.com as the relay server address.

5)Specify the username and password, if required.

6)Click Apply

7)Go to Carriers - Firstnet-Backup - Template

8)Specify the following in the 'Settings' section:

From = The value from the username field

EXAMPLE:

From = CAD@notepage.com

9)Click Apply.

Step 4: Configure the failover system

1)Go to Carriers - Firstnet-1st - Advanced

2)Click the dropdown arrow next to 'Failover' and select: Firstnet-Backup

3)Click Apply

Step 4: Create Recipients tied to the Firstnet-1st method of delivery

1) Right click Recipients, select Add.

2)Specify the following:

Full Name: The name of the recipient

Recipient: This field will automatically populate but can be edited and may ONLY contain alphanumeric characters, underscores and dashes.

Type: Normal

Carrier: Firstnet-1st

Failover: See Failover Scenarios

ID/PIN: 10 digit cell phone number

Max Chars: Specify the number of characters you want the ability to send to this recipient. If this value is higher than the carrier's "Max Chars" value, PageGate will break up long messages in to multiple blocks.

3)Click Apply.